Compassionate and dedicated healthcare and childcare provider with over 20 years experience. Proven ability to implement safety protocols and foster effective communication among teams. Recognised for adaptability and critical thinking in high-pressure environments, ensuring optimal outcomes and satisfaction.
Overview
1
1
Language
23
23
years of professional experience
Work History
Health Care Assistant
Radius Clarehouse
Waikiwi, Invercargill
12.2022 - Current
Assisted patients with daily living activities and personal care tasks.
Monitored patient vital signs and reported changes to nursing staff.
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Documented patient care activities accurately in health records.
Interacted positively with family members of patients while delivering compassionate care.
Supported communication between patients, families, and healthcare teams.
Helped implement safety protocols to ensure a secure environment for patients.
Participated in team meetings to discuss patient care strategies and improvements.
Health Care Assistant
Healthcare NZ community base
Invercargill, Invercargill
12.2014 - 12.2022
Monitored patient vital signs and reported changes to nursing staff.
Administered medications as directed by healthcare professionals.
Assisted patients with daily living activities and personal care tasks.
Provided assistance to patients with activities of daily living, such as bathing and dressing.
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Supported communication between patients, families, and healthcare teams.
Interacted positively with family members of patients while delivering compassionate care.
Helped implement safety protocols to ensure a secure environment for patients.
Documented patient care activities accurately in health records.
Maintained cleanliness and organization of patient rooms and common areas.
Transported patients to different locations within the facility or to appointments outside the facility.
Participated in team meetings to discuss patient care strategies and improvements.
Actively participated in team meetings discussing patient cases and best practices.
Participated in educational opportunities related to health care assistant duties.
Home based Childcare
Porse Childcare home based
Hawthorndale , Invercargill
06.2013 - 12.2014
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided a safe environment for children to grow and learn.
Documented children’s experiences through learning stories.
Childcare Provider
QHC Childcare Home-based
Invercargill, Invercargill
06.2012 - 06.2013
Planned educational activities to promote child development.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Supervised children in a safe and nurturing environment.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Managed daily schedules and routines for multiple age groups.
Communicated effectively with parents about children's progress.
Implemented behavior management techniques to guide children's interactions.
Encouraged positive interactions between children by providing supervision at all times.
Prepared nutritious meals and snacks for children daily.
Maintained cleanliness and organization of childcare spaces.
Childcare Provider
Kidstart/ Barnados
Invercargill, Invercargill
01.2004 - 06.2012
Planned educational activities to promote child development.
Supervised children in a safe and nurturing environment.
Provided a safe, nurturing and stimulating environment for children to learn and grow.
Cared for children of various ages and assisted with feeding, dressing and daily activities.
Managed daily schedules and routines for multiple age groups.
Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Communicated effectively with parents about children's progress.
Encouraged positive interactions between children by providing supervision at all times.
Implemented behavior management techniques to guide children's interactions.
Assisted children in development of social, communication and problem-solving skills.
Maintained cleanliness and organization of childcare spaces.
Prepared nutritious meals and snacks for children daily.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Planned field trips to local parks, libraries and other educational places.
Education
NZ Certificate In Health And Wellbeing Level 3 - Health And Wellbeing Level 3
Career Force
04.2017 - 06.2017
NZ Certificate In Health, Disability And Aged Support - Health And Wellbeing Level 2
Careerforce
07.2015 - 07.2015
Skills
Certified nursing assistant (CNA)
Patient assistance
Compassionate care
Health record documentation
Safety protocol implementation
Patient observation
Patient communication
Team collaboration
Responding to emergencies
Time management
Critical thinking
Detail orientation
Conflict resolution
Adaptability to change
Active listening
Emotional intelligence
Written communication
Relationship building
Languages
English
First Language
Timeline
Health Care Assistant
Radius Clarehouse
12.2022 - Current
NZ Certificate In Health And Wellbeing Level 3 - Health And Wellbeing Level 3
Career Force
04.2017 - 06.2017
NZ Certificate In Health, Disability And Aged Support - Health And Wellbeing Level 2