Chetan Gaikwad
Auckland,CBD
Summary
Kia Ora,
I am a dynamic and detail-oriented Events Manager with over 4 of experience in orchestrating exceptional events in luxury hotel settings. Proven track record of successfully managing high-profile functions, from corporate meetings to extravagant weddings, ensuring unparalleled guest experiences. Adept at collaborating with diverse teams, negotiating contracts, and maintaining budgets to achieve event goals. Possesses a keen eye for detail and a creative approach to event design, consistently exceeding client expectations. Committed to delivering outstanding service and fostering long-term relationships with clients and vendors in the hospitality industry.
Overview
7
7
years of professional experience
Work History
Assistant Events Manager
Park Hyatt Auckland
09.2021 - Current
- Event Planning and Coordination: Oversee the planning, organization, and execution of various events, including weddings, corporate meetings, and social gatherings.
- Client Consultation: Meet with clients to understand their vision, requirements, and budget for the event, providing expert advice and recommendations.
- Budget Management: Develop and manage event budgets, ensuring that all costs are controlled and aligned with financial goals.
- Vendor Management: Source, negotiate, and coordinate with vendors, including catering, audio-visual, decoration, and entertainment services.
- Team Leadership: Lead and supervise event staff, including coordinators, servers, and set-up crews, ensuring smooth operations on event day.
- Logistics Coordination: Oversee all logistical aspects of events, including venue setup, equipment rental, and transportation arrangements.
- Quality Control: Ensure that all elements of the event meet the hotel’s standards of excellence and client expectations.
- Marketing and Promotion: Collaborate with the marketing team to promote the hotel’s event offerings and attract potential clients.
- Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
F&B Events Supervisor
Park Hyatt Auckland
01.2020 - 09.2021
- Support Event Planning: Assist the Events Manager in planning and coordinating various events, ensuring all details are accounted for.
- Client Liaison: Communicate with clients to understand their needs and assist in developing event proposals and timelines.
- Vendor Coordination: Help source and manage relationships with vendors, including décor, and entertainment, ensuring contracts and details are accurately followed.
- Logistics Management: Assist in the logistics of events, including setup, breakdown, and on-site coordination to ensure seamless operations.
- Team Supervision: Support the training and supervision of event staff, ensuring they understand their roles and responsibilities during events.
- Budget Tracking: Aid in managing event budgets, tracking expenses, and ensuring that costs stay within approved limits.
- Quality Assurance: Monitor event details to maintain high standards of service and quality throughout the planning and execution phases.
- Communication Coordination: Ensure effective communication among all teams involved in the event, including catering, housekeeping, and technical support.
- Event Setup and Breakdown: Assist in the physical setup and breakdown of event spaces, ensuring everything is in place according to the client’s specifications.
- Problem Solving: Address any issues or challenges that arise during the planning or execution of events, providing quick solutions as needed.
- Post-Event Evaluation: Participate in post-event reviews to gather feedback from clients and staff, helping identify successes and areas for improvement.
- Administrative Support: Handle administrative tasks related to event planning, such as scheduling meetings, maintaining records, and preparing reports.
F&B Team Leader Banquets
Cordis by The Langham Group of Hospitality
01.2018 - 12.2019
- Team Leadership: Supervise and lead the events team, providing guidance, training, and motivation to ensure high performance and service standards.
- Event Coordination: Oversee the planning and execution of events, ensuring all aspects are in line with client expectations and hotel standards.
- Client Interaction: Act as the primary point of contact for clients during events, addressing any questions or concerns and ensuring satisfaction.
- Logistics Management: Coordinate all logistical details, including venue setup, equipment rentals, and transportation, to ensure seamless event operations.
- On-Site Management: Oversee event operations on the day of the event, ensuring timelines are followed and that the team is executing tasks efficiently.
- Quality Control: Monitor all event details, from décor to service delivery, to maintain the hotel’s high standards and provide an exceptional guest experience.
- Problem Resolution: Quickly address and resolve any issues that arise during events, demonstrating strong problem-solving skills.
- Budget Oversight: Assist in managing event budgets, tracking expenses, and ensuring adherence to financial guidelines.
- Collaboration: Work closely with other hotel departments (e.g., catering, housekeeping, AV) to ensure a cohesive approach to event execution.
- Feedback Collection: Gather feedback from clients and team members post-event to identify strengths and areas for improvement.
- Training and Development: Assist in training new team members and fostering a culture of continuous improvement within the events team.
- Health and Safety Compliance: Ensure that all events comply with health and safety regulations, maintaining a safe environment for guests and staff.
F&B Intern
Marriott Pune Hotel, Convention Centre
- Undertake food and beverage related duties ensuring accuracy of transactions and the delivery of customer service is of the highest standard
- To continually work to ensure correct handling procedures to minimize china and glassware breakage and food waste
- Take group booking on telephone and inform manager
- Ensure accuracy of customers check and perform all the necessary cashiering duties to ensure check is paid
- Complete all closing duties, including restocking items, organizing work and service areas
- Responsible for table setup and F&B service in the VVIP banquet parties
- Have the ability to work on a shift basis
- To ensure that the customer promise is delivered and that customers are satisfied within the framework of financial targets set
- To ensure that guests receive high quality service
Education
Bachelor - International Hospitality Management Level 6-7
NZMA
Auckland, NZ2019
Level 5 - Hospitality Administration And Management
Red Carpet Institute of Hotel & Culinary Studies
Pune2011
Skills
- Strong Communication Skills
- Project Management
- Customer Service Orientation
- Budget Management
- Attention to Detail
- Problem-Solving
- Creativity
- Leadership Skills
- Time Management
- Sales and Marketing Knowledge
- Networking Skills
- Adaptability
- Technical Skills
References
Available upon request.
Timeline
Assistant Events Manager
Park Hyatt Auckland
09.2021 - Current
F&B Events Supervisor
Park Hyatt Auckland
01.2020 - 09.2021
F&B Team Leader Banquets
Cordis by The Langham Group of Hospitality
01.2018 - 12.2019
F&B Intern
Marriott Pune Hotel, Convention Centre
Bachelor - International Hospitality Management Level 6-7
NZMA
Level 5 - Hospitality Administration And Management
Red Carpet Institute of Hotel & Culinary Studies
Similar Profiles
Kifayet AhmedKifayet Ahmed
Housekeeping Associate at Park Hyatt AucklandHousekeeping Associate at Park Hyatt Auckland
Milan PaudelMilan Paudel
F&B Attendant at Park Hyatt AucklandF&B Attendant at Park Hyatt Auckland
Bao Le Minh (Mark) NguyenBao Le Minh (Mark) Nguyen
Room Service Attendant at Park Hyatt AucklandRoom Service Attendant at Park Hyatt Auckland