CHI CHUNHUI
Summary
Experienced Learning and Development manager with a demonstrated history of working in the private sectors/commercial & TAC organization(Non-Profit).
Skilled in Multilingual, L&D, Project Management, Negotiation, Sustainability, Grant compliance & Advisory, Digital Marketing, Customer Service, Sales & marketing, Business Development & Strong human resources/career coaching aspects.
Overview
10
10
years of professional experience
Work History
L&D
Singapore Manufacturing Federation
07.2015 - Current
- Lead a Team of 6 for L&D, sales excellence, Project Manager, partnership engagement and industry & Government collaboration as well as career advisory service
- Building relationships with key customers & Key Stakeholders Management
- BD/Digital Marketing, design and distribute marketing material and collateral to clients & partners.
- Achieved 130% growth of the KPI compared to average of the unit and proven track records of excellent Performance for both individual & team achievement
- Managed to promote partnership level from junior to global Premier Elite Status
- Best Performing & professional excellence for consecutive 7 years
Key Account Manager
Y-Wa Business Solutions Pte Ltd(Fuji Xerox Chanel Partner)
09.2011 - 11.2014
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
- Consistently achieved top ranking in revenue and profit growth.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
Education
Hospitality And Tourism Business
Temasek Polytechnic
Singaore06.2011
Bachelor of Science - Education Technology
YANBIAN UNIVERSITY
China06.2009
Skills
- Customer Accounts Management
- Effective Communication From project kick-offs to stakeholder meetings, overseeing projects and opportunities in terms of detailed Time & Risk Management
- Operational Efficiency & Workflow Management
- Vendor & Partner Relations Building and Management
Accomplishments
- RESUMEcertification programme in the region for supply chain professionals
- Jointly curated programme with The Matcha Initiate(TMI)(French Non-profit organizations, and closely related to French Chamber of Commerce) and launched Masterclass on Sustainability
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Korean
Beginner (A1)
Timeline
L&D
Singapore Manufacturing Federation
07.2015 - Current
Key Account Manager
Y-Wa Business Solutions Pte Ltd(Fuji Xerox Chanel Partner)
09.2011 - 11.2014
Hospitality And Tourism Business
Temasek Polytechnic
Bachelor of Science - Education Technology
YANBIAN UNIVERSITY
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