CHIARG SHARMA
Hamilton,New Zealand
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Have over 13 years’ in-depth experience in Accounting Management. Willingness to take on added responsibilities to meet team goals. Individual who looks for ways to work smarter and work well independently or as part of a team. Possesses the ability to communicate effectively with staff at all levels. Determined to succeed in any task undertaken
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cash Management Specialist
Fonterra Co-operative Group Limited
08.2022 - Current
- Month-end deliverables including bank reconciliations.
- Year-end and half-year deliverables such as audit and compliance reporting
- Matching and clearing.
- Payments via online banking portals.
- Investigation and resolution of outstanding items.
- Funding and forecasting cash requirements.
- FX exposure reporting
- Complete all statutory and regulatory obligations accurately and on time
- Resolve queries accurately and in timely manner.
- Identify and escalate issues and risks
- Complied with established internal controls and policies.
Senior Credit Controller
Fonterra Co-operative Group Limited
07.2019 - 08.2022
- Supporting team in managing their day-to-day workload, education, and provide training.
- Mentoring and coaching team to achieve their maximum potential and drive continuous improvement are all key parts of role.
- Trained and mentored new department employees to maximize performance.
- Always looking ways to improve proficiencies while dealing with tasks and demands.
- Reached out to customers to check on payments and convey options.
- Escalate issues and target root cause to stop issues arising in future.
- Do credit checks before signing up new customer and manage their credit limits and payment terms.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Accounts Payables Officer
Fonterra Co-operative Group Limited
08.2017 - 07.2019
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Statement Reconciliations. (Developed reconciliation tool to fasten process)
- Month end Accruals
- Communicating with internal/external customers for system/payment issues
- Working on improving processes in AP.
- Investigating and reasoning to Vendor/Store Mangers re: delays in payment.
Credit Controller
Fonterra Co-operative Group Limited
07.2016 - 08.2017
- Responsible for managing credit control process relating to Anchor Ethanol and Downgrade sales.
- Providing finance and sales teams with regular updates on status of debtor balances, including overdue.
- Keeping abreast of customer risk profiles, sovereign risk, compiling information for credit review.
- Following up on overdue balances with customers (or Account Managers, depending on relationship), obtaining payment schedules and resolving issues in timely and courteous manner.
- When required, provide management and Credit Controller with relevant information relating to customers, including prospective new customers.
- Calculating and reporting on month / year end debtors’ balances
- Reviewing account blocks, providing information for approval of block releases, releasing as appropriate
- Maintain PPSR registrations and renewals.
- Ensuring Delegated Authorities are being adhered to, policies and procedures around credit control are established and adhered to.
National Credit Controller
Otis Elevator Company Limited
04.2015 - 08.2016
- Sole Credit Controller role managing ledger for whole NZ & the Pacific Islands.
- Work with minimum of supervision on collection of overdue accounts and ensuring that debts are paid in timely manner.
- Perform administrative tasks such as raising Credit Requests, write offs, refunds, billing/payment adjustments, account reconciliations, and the like regularly, in order to maintain tidy receivables ledger. Checking final claims on NE & SE jobs, if applicable.
- Investigate and implement Personal Property Security Act where appropriate.
- Conducting month catch-ups with Branch Managers, Sales Representatives and Finance Australia personnel and counterparts on regular basis regarding any issue that may be hindering/affecting collection
- Communicating with customers and regularly follow up, mostly by phone, faxes/letters and monthly statements, on all receivables to maximize cash collection. Reconcile accounts where necessary and follow up/resolve problem accounts in timely manner.
- Evaluate customers’ ability to pay their debt by finding out important information using problem solving and questioning skills, analyzing financial situation of customer and reason for non-payment.
- To ensure that account notes covering all of interaction with debtors are kept up to date and accurate (may include address changes, copies of correspondence).
- Keep credit manager informed of disputes, complaints and escalate them immediately.
National Credit Controller (Contract Role)
Enterprise Recruitment
05.2014 - 04.2015
Credit Analyst
Genesis Energy Ltd.
02.2011 - 04.2014
Senior Credit Controller
Energy Online
01.2010 - 02.2011
Credit Controller/Accounts Receivables
Energy Online
01.2008 - 01.2010
Office Admin/AR/Office Admin/AR/Credit Controller
Vicom NZ Ltd.
02.2006 - 11.2007
Technical Support Specialist
TelstraClear Ltd.
01.2004 - 02.2006
Education
Bachelor of Science - Statistics
The Maharaja Sayajirao University of Baroda
Vadodara (india)07.2001
Advance Diploma Software Engg (Hons) -
Aptech Computer Education
Vadodara (India)07.2001
Skills
- Closing Procedures
- Cash Register Operations
- Customer Satisfaction
- Critical Thinking
- Quick Learner
- Leadership Skill
- Interpersonal Skill
- Negotiation Skill
- Strong IT Skill
- Analytical Skill
Certification
- 2013: Training: Advance users for MS Excel 2010 from ACE.
- 2013: Training: Zero Incident Process (ZIP) (Sept 2013) from Sentis. It provides a psychologically based process for achieving long-term sustainable individual and organizational change in relation to the safety or well-being culture and performance of a business.
- 2012: Training: Yellow Belt - Lean Six Sigma. A key objective of the training is raising awareness, understanding and support for a continuous improvement culture and operational excellence
- 2010: Conference: Credit Management & Debt Recovery (Oct 2010) from EMA
- 2008: Course: Managing Conflict and Complaints from EMA
Hobbies
- Gardening
- Reading
- Movies and Theater
- Cricket
Timeline
Cash Management Specialist
Fonterra Co-operative Group Limited
08.2022 - Current
Senior Credit Controller
Fonterra Co-operative Group Limited
07.2019 - 08.2022
Accounts Payables Officer
Fonterra Co-operative Group Limited
08.2017 - 07.2019
Credit Controller
Fonterra Co-operative Group Limited
07.2016 - 08.2017
National Credit Controller
Otis Elevator Company Limited
04.2015 - 08.2016
National Credit Controller (Contract Role)
Enterprise Recruitment
05.2014 - 04.2015
Credit Analyst
Genesis Energy Ltd.
02.2011 - 04.2014
Senior Credit Controller
Energy Online
01.2010 - 02.2011
Credit Controller/Accounts Receivables
Energy Online
01.2008 - 01.2010
Office Admin/AR/Office Admin/AR/Credit Controller
Vicom NZ Ltd.
02.2006 - 11.2007
Technical Support Specialist
TelstraClear Ltd.
01.2004 - 02.2006
Bachelor of Science - Statistics
The Maharaja Sayajirao University of Baroda
Advance Diploma Software Engg (Hons) -
Aptech Computer Education
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