CHIHO YAMASHITA
Tekapo,New Zealand
Summary
Over 5 years of extensive customer service experience in the hospitality industry. Skilled quick learning ability and adjusting to new environments through multiple jobs and locations.
Overview
13
13
years of professional experience
Work History
Housekeeper
Book Tekapo
Tekapo, New Zealand
11.2024 - Current
- Changed bed linens and towels, tidied up rooms.
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture.
- Cleaned kitchen & bathroom.
Clerk
Peach Aviation Limited.
Osaka, Japan
11.2023 - 10.2024
- Entered date into spreadsheets and internal computer system accurately and preparing documents.
- Handled incoming calls and responded to emails in Japanese and English.
- Managed stocks of the company's airplane components.
Clerk
Feed One co.,LTD.
Hokkaido, Japan
09.2020 - 06.2023
- Entered date into internal computer system accurately and efficiently.
- Responded to inquiries and requests from clients via phone and email.
- Prepared invoices and other documents.
Japanese Customer Support
Nippon Express India Praivate Limited
Delhi, Bangalore, India
12.2017 - 09.2019
- Communicated with customers regarding moving needs and deadlines.
- Coordinated pick-ups and deliveries with customers.
- Prepared documents related to customs clearance, such as packing lists and invoices.
- Resolved issues arising during transport or storage of goods quickly and effectively.
- Monitored movers and reviewed completed work for proper performance.
Hotel Staff Member
Humanic Co,.Ltd.
Hokkaido,Wakayama,Shizuoka, Japan
07.2012 - 02.2017
- Reception jobs, such as checking guests in and out, assigning rooms, processing payments, and handling guest inquiries, questions.
- Waiter jobs, such as taking orders accurately, delivering food items to tables, providing detailed descriptions of each dish, clearing plates after meals.
- Housekeeper jobs, such as changing bed linens, cleaning bathroom, and replenishing amenities.
Education
English Education
NILS
Cebu, Philippines 07-2017
Hospitality
Job Training School
Hokkaido,Japan04-2013
Italian Studies
Kyoto University Of Foreign Studies
Kyoto, Japan03-2012
Skills
- Flexibility and adaptability
- Time Management
- Written and verbal communications
- Technical skills
- fast learner
- Hardworking
Timeline
Housekeeper
Book Tekapo
11.2024 - Current
Clerk
Peach Aviation Limited.
11.2023 - 10.2024
Clerk
Feed One co.,LTD.
09.2020 - 06.2023
Japanese Customer Support
Nippon Express India Praivate Limited
12.2017 - 09.2019
Hotel Staff Member
Humanic Co,.Ltd.
07.2012 - 02.2017
English Education
NILS
Hospitality
Job Training School
Italian Studies
Kyoto University Of Foreign Studies
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