Friendly hospitality professional with international experience. Strong in customer service and English-Japanese communication across tourism, food, and airport jobs.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Kiwi Eatery Niseko Cafe & Restaurant
Part time
Niseko
12.2025 - 04.2026
- Assisted in pastry production, including training in pie making
- Supported barista tasks, including preparing basic coffee and beverages
- Mainly responsible for food service and delivering dishes to customers
- Worked flexibly across kitchen and front-of-house duties
Food Truck Staff / Donut Sales
Dohyo Donuts
Niseko
12.2024 - 04.2025
- Sold handmade donuts in a busy ski resort area
- Took bilingual orders and handled cash/card payments
- Supported food prep, restocking, and customer service
Customer Support Staff
Osaka Daimaru
Osaka
04.2024 - 12.2024
- Assisted international travelers with tax-free procedures
- Operated touchscreen systems and provided multilingual support
Travel Assistant (Part-Time)
Japanada Enterprise Inc
Whistler
05.2023 - 04.2024
- Supported Japanese tourists with reservations and local advice
- Interpreted between English and Japanese
- Handled travel-related inquiries and emergencies
- Arranging hotels and transportation for customers
Baker / Kitchen Assistant
Hot buns
Whistler
05.2023 - 04.2024
- Prepared crepes and managed kitchen operations
- Served diverse international customers in English
- Maintained high hygiene standards
Passenger Service Agent
Airport Ground Staff
Osaka
04.2020 - 02.2022
- Assisted passengers with check-in, boarding, and flight changes
- Handled communication with international travelers
- Managed airport operations efficiently under pressure
Education
Hospitality Tourism College - tourism, hotel operations, and airport customer service
Hospitality Tourism College
Osaka, Japan
03.2018 - 04.2021
Skills
Customer Service (Hospitality & Tourism)
Conversational English (for customer service)
POS / Cash Register Operation
Baking & Kitchen Support
Airport Operations Support
Microsoft Excel
Microsoft Word
Google Workspace
Languages
Native, Basic Conversational Skills
Timeline
Kiwi Eatery Niseko Cafe & Restaurant
Part time
12.2025 - 04.2026
Food Truck Staff / Donut Sales
Dohyo Donuts
12.2024 - 04.2025
Customer Support Staff
Osaka Daimaru
04.2024 - 12.2024
Travel Assistant (Part-Time)
Japanada Enterprise Inc
05.2023 - 04.2024
Baker / Kitchen Assistant
Hot buns
05.2023 - 04.2024
Passenger Service Agent
Airport Ground Staff
04.2020 - 02.2022
Hospitality Tourism College - tourism, hotel operations, and airport customer service