Summary
Overview
Work History
Education
Skills
Languages
Timeline
Waitress

Chika Okazaki

Napier City,HKB

Summary

Dynamic professional with a proven track record at Mr Apple, excelling in customer service and team collaboration. Recognized for strong multitasking abilities, consistently meeting production goals in fast-paced environments. Committed to enhancing guest experiences through effective communication and organization, ensuring satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work History

Packer

Mr Apple
Hastings, HKB
01.2026 - Current
  • Assisted team members in achieving daily production goals consistently.
  • Organized and labeled products for shipment following company protocols.
  • Maintained cleanliness and organization of packing area to enhance workflow.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Sorted and labeled products for distribution according to company guidelines.

Waitress

Origami
Hastings, HKB
02.2026 - Current
  • Assisted in training new team members on menu items and service standards.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Provided exceptional customer service in fast-paced dining environment.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Receptionist

Hakuba Highland Hotel
Hakuba Japan
04.2025 - 11.2025
  • Greeted and assisted guests, ensuring a welcoming atmosphere and prompt service.
  • Managed phone inquiries, directing calls to appropriate departments efficiently.
  • Maintained reservation system accuracy, enhancing guest check-in experience.
  • Coordinated with housekeeping to ensure room readiness for incoming guests.
  • Handled guest complaints professionally, resolving issues to enhance satisfaction levels.

Receptionist

Tangram
Nagano
01.2025 - 03.2025
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Bachelor of Arts - Marketing

Nakamura Gakuen University
Fukuoka, Japan
03.2017

Skills

Customer service

Strong multitasking

Greeting guests

Team collaboration

Friendly, positive attitude

Languages

Japanese
Native or Bilingual
English
Professional Working

Timeline

Waitress

Origami
02.2026 - Current

Packer

Mr Apple
01.2026 - Current

Receptionist

Hakuba Highland Hotel
04.2025 - 11.2025

Receptionist

Tangram
01.2025 - 03.2025

Bachelor of Arts - Marketing

Nakamura Gakuen University
Chika Okazaki