Chika Okazaki
Napier City,HKB
Summary
Dynamic professional with a proven track record at Mr Apple, excelling in customer service and team collaboration. Recognized for strong multitasking abilities, consistently meeting production goals in fast-paced environments. Committed to enhancing guest experiences through effective communication and organization, ensuring satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Packer
Mr Apple
Hastings, HKB
01.2026 - Current
- Assisted team members in achieving daily production goals consistently.
- Organized and labeled products for shipment following company protocols.
- Maintained cleanliness and organization of packing area to enhance workflow.
- Proved successful working within tight deadlines and a fast-paced environment.
- Sorted and labeled products for distribution according to company guidelines.
Waitress
Origami
Hastings, HKB
02.2026 - Current
- Assisted in training new team members on menu items and service standards.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Provided exceptional customer service in fast-paced dining environment.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Receptionist
Hakuba Highland Hotel
Hakuba Japan
04.2025 - 11.2025
- Greeted and assisted guests, ensuring a welcoming atmosphere and prompt service.
- Managed phone inquiries, directing calls to appropriate departments efficiently.
- Maintained reservation system accuracy, enhancing guest check-in experience.
- Coordinated with housekeeping to ensure room readiness for incoming guests.
- Handled guest complaints professionally, resolving issues to enhance satisfaction levels.
Receptionist
Tangram
Nagano
01.2025 - 03.2025
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Arts - Marketing
Nakamura Gakuen University
Fukuoka, Japan03.2017
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Friendly, positive attitude
Languages
Japanese
Native or Bilingual
English
Professional Working
Timeline
Waitress
Origami
02.2026 - Current
Packer
Mr Apple
01.2026 - Current
Receptionist
Hakuba Highland Hotel
04.2025 - 11.2025
Receptionist
Tangram
01.2025 - 03.2025
Bachelor of Arts - Marketing
Nakamura Gakuen University