Summary
Overview
Work History
Education
Skills
References
Timeline
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Chirag Sharma

Hamilton,WKO

Summary

Dynamic and reliable professional with a proven track record at T&G Global, excelling in problem-solving and communication. Adept at optimizing warehouse efficiency and enhancing customer satisfaction. A self-motivated team player with a keen attention to detail, committed to delivering high-quality results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Warehouse Assistant

T&G Global
09.2023 - 10.2024
  • Pulled and prepared products for shipment, verifying exact number and product before shipping.
  • Packed orders in accordance with customer specifications.
  • Provided excellent customer service by quickly responding to inquiries and resolving issues promptly.
  • Collaborated with team members to optimise efficiency in the warehouse.
  • Maintained health and safety procedures while working on manual and electronic pallet jacks.
  • Assisted manager in smooth operations of warehouse to provide excellent customer service.

Factory Worker

Visy
Hamilton
07.2022 - 09.2023
  • Coordinate communications between various departments to ensure smooth operations throughout entire production process.
  • Communicated with other team members via walkie talkies to coordinate production activities.
  • Worked efficiently in a fast-paced environment while meeting tight deadlines.
  • Followed all safety protocols and procedure while on the factory floor.
  • Inspected and tested products for quality and accuracy.
  • Reported damaged and defective products to supervisor.

Team Leader

Chaudhary Horticulture Ltd
Hamilton
11.2020 - 06.2022
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to projects requirements and employee strengths.
  • Created clear roles and responsibilities for each member of the team.
  • Demonstrated excellent problem-solving and decision-making skills in resolving conflicts between team members.
  • Assisted in the recruitment and onboarding of new team members.
  • Facilitated regular meetings with the team members to discuss progress towards goals and identify areas for improvement.

Produce Assistant

Pak n Save
Hamilton
02.2019 - 10.2020
  • Inspected incoming shipments for quality and freshness.
  • Managed the rotation of stock items to guarantee highest quality product at all times.
  • Demonstrated effective problem solving skills when addressing customer complaints or resolving operational issue.
  • Assisted customers in selecting appropriate produce based on their needs.
  • Trained new employees on stocking techniques, order processing procedures and customer service protocols.
  • Collaborated closely with team members across departments to ensure smooth operations throughout the store.

Customer Service Cashier

4 Square
Huntly
03.2018 - 02.2019
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Performed store opening and closing duties as required.
  • Built positive relationships with customers by providing friendly and helpful service.
  • Developed strong organisational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
  • Answered incoming calls promptly and professionally following established guidelines.
  • Efficiently handled customer complaints in a courteous manner, resolving issue quickly and effectively.

Education

Graduate diploma - Human Resource Management

Wintec
Hamilton
01.2019

Graduation - Psychology

KUK University
01.2015

Skills

  • Problem solving skill
  • Great communication skill
  • Ability to work in fast-paced and stressful environment
  • Reliable
  • Honest
  • Can do and positive attitude
  • Attention to detail
  • Team player
  • Time management skill
  • Self motivated and disciplined

References

  • Lily Masihiva, T&G Global, Warehouse Supervisor, 021905647, lmasihiva@gmail.com
  • Jay Dahya, Pak n Save, Produce Assistant, 02202193901, jayesh.dahya@pns.co.nz

Timeline

Warehouse Assistant

T&G Global
09.2023 - 10.2024

Factory Worker

Visy
07.2022 - 09.2023

Team Leader

Chaudhary Horticulture Ltd
11.2020 - 06.2022

Produce Assistant

Pak n Save
02.2019 - 10.2020

Customer Service Cashier

4 Square
03.2018 - 02.2019

Graduate diploma - Human Resource Management

Wintec

Graduation - Psychology

KUK University

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Chirag Sharma