Chirag .
Stoke,Nelson
Summary
A results-driven professional with One year of experience in customer service, Two years in teaching, and a solid background in retail sales. Currently pursuing a Master of Applied Management with a focus on Logistics and Supply Chain at Nelson Marlborough Institute of Technology. Skilled in communication, problem-solving, and delivering high-quality service in diverse environments. Committed to leveraging my expertise to contribute to organizational success and drive positive outcomes.Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
3
3
years of professional experience
Work History
Retail Sales Worker
BMG CITY MALL
Rewari, Haryana
11.2024 - 01.2025
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Prepared merchandise for purchase or rental.
- Assisted customers with product selection, inquiries, and purchase decisions.
- Developed relationships with regular customers for repeat business.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Maintained records related to sales for store management.
- Addressed customer questions and concerns regarding products and services.
Customer Service Representative
Vishal Mega Mart
Rewari, Haryana
09.2023 - 12.2024
- Developed positive relationships with customers through friendly interactions.
- Updated system with order specifics and customer details, preferences, and billing information.
- Promoted available products and services to customers during service, account management and order calls.
- Conducted regular follow-up calls with customers after resolving their issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contacted customers about potential service upgrades, new services and account changes.
- Answered customer inquiries and provided accurate information regarding products and services.
Primary School Teacher
Bhartiya Senior Secondary School
Rewari, Haryana
10.2021 - 01.2023
- Built structure, order and calm environment by enforcing rules for behavior and procedures of learning.
- Promoted an atmosphere of respect for diversity within the school community.
- Maintained accurate records of student attendance, grades, and progress reports.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Organized field trips for students to explore local resources related to the curriculum.
- Conducted regular parent-teacher conferences to discuss student progress and concerns.
- Instructed students on proper use of equipment and tools used in class projects.
Education
Diploma In Elementary Education - Teaching, Pedagogy In Languages
Sunrise College Of Education
Haryana India08-2021
Bachelor of Arts - Geography
Indira Gandhi University India
Haryana05-2021
Master Of Applied Management - Logistics And Supply Chain Management
Nelson Malborough Institue Of Technology (NMIT)
Nelson New ZealandSkills
- Goal-oriented mindset
- Patience and empathy
- Conflict Resolution
- Time management
- Problem Solving
- Flexible schedule
- Positive and professional
Timeline
Retail Sales Worker
BMG CITY MALL
11.2024 - 01.2025
Customer Service Representative
Vishal Mega Mart
09.2023 - 12.2024
Primary School Teacher
Bhartiya Senior Secondary School
10.2021 - 01.2023
Diploma In Elementary Education - Teaching, Pedagogy In Languages
Sunrise College Of Education
Bachelor of Arts - Geography
Indira Gandhi University India
Master Of Applied Management - Logistics And Supply Chain Management
Nelson Malborough Institue Of Technology (NMIT)