Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Chiranjeev Singh

Gisborne,GIS

Summary

Passionate and experienced person with several years of experience in planning, coordinating overseeing insurance ,vehicle and hospitality industry. Highly experienced with coordinating and overseeing a variety of different marketing activities, such as meeting with clients, and establishing marketing goals. Adept at understanding the results of marketing efforts and refining strategies to contribute to additional success. Summary of skills and attributes In addition to an understanding of business management from a business aspect, I also have well-developed soft skills, such as the following: Communication skills: Excellent listening, speaking and writing skills will facilitate my ability to communicate with vendors, event attendees, and staff. Resolving conflicts directly and timely. Coordination: I am able to work alongside other people and adjust my actions to theirs. Problem-solving skills: I have to be adept at not only solving problems but maintaining my composure. Interpersonal skills: I have the ability to establishing and maintain relationships with vendors is essential and will make my life easier when it is time to plan future event. Event planning, design, and production within time limits Working with clients to identify their needs and ensure customer satisfaction.

Qualified Marketing Manager with proven track record of driving successful campaigns and brand growth. Demonstrated ability to lead cross-functional teams and implement strategic marketing initiatives. Adept at leveraging market analysis and consumer insights to optimize product positioning and drive sales.

Experienced with developing comprehensive marketing plans that align with business objectives. Utilizes consumer insights and market trends to craft targeted campaigns. Track record of fostering strong team collaboration and driving measurable results.

Overview

20
20
years of professional experience

Work History

Restaurant and Marketing Manager

Bhawani New Zealand Limited T/a Tamarind Gisborne
04.2012 - 07.2022
  • Leading team of five staff
  • Payroll Admin
  • Scheduling staff
  • Involved in decision making, including policy and purchasing decisions
  • Planning and implementing advertising campaigns and branding strategies
  • Hiring, training and supervising staff
  • Created a social media presence
  • Budgeting
  • Event organizing
  • Hiring, train and supervise staff
  • Ensure health ,safety and liquor licensing regulations are followed
  • Plan menus with cooks and chefs
  • Organize food and beverage events, promotions and advertising.
  • Developed and executed integrated marketing campaigns to enhance brand visibility.
  • Analyzed market trends and consumer behavior to inform marketing strategies.
  • Managed social media channels, increasing engagement through targeted content strategies.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.

Store Manager

Shamiana Cuisines of India
04.2009 - 12.2010
  • Shamiana restaurants
  • Leading chain of Indian restaurants in Newzealnd .
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Managed time efficiently in order to complete all tasks within deadlines
  • Developed and maintained courteous and effective working relationships
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Resolved problems, improved operations and provided exceptional service
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Worked well in a team setting, providing support and guidance
  • Managed daily store operations, ensuring efficient workflow and optimal customer service.
  • Trained and supervised staff on operational procedures and company policies.
  • Resolved customer issues promptly, fostering positive shopping experiences and loyalty.

Sales Consultant

Lally Motors Limited HONDA Cars
09.2006 - 01.2009
  • Greet customers arriving at the dealership.
  • The dealership’s vehicles and explain their features and warranties to customers
  • Answer customer questions about cars, financing and purchase process
  • Accompany customers on test drives, collecting licences and documentation beforehand per practices
  • Negotiate car prices and trade in values for customers vehicles
  • Coordinate with the Finance department to determine each customers to financing and ownership options
  • Contact past customers to ensure they are satisfied with their vehicles
  • Delivering and exceptional customer experience throughout the car buying process
  • Knowing your store inventory and product offerings ,making appropriate recommendations
  • Using various tools and computer programs to support the sales process
  • Reading ,collecting and transcribing data to complete accurate paperwork
  • Maintaining the sales area so our vehicles and products are neatly and accurately displayed.
  • Increased overall revenue from sales through effective salesmanship and great negotiation skills
  • Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory
  • Created detailed sales presentations to communicate product features and market data
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Checked client organization and agreements with company priorities through automating content management systems
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Provided sales and customer service assistance to walk-in traffic
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base
  • Fulfilled orders and sourced products to meet rigorous customer delivery schedules
  • Engaged customers to identify needs and present tailored Honda vehicle solutions.
  • Conducted thorough product demonstrations, highlighting features and benefits of Honda vehicles.

sales field officer

Radiant Toyota
04.2005 - 07.2006
  • Identifying prospective buyers
  • Vehicle demonstration and test drives
  • Enquiry ,order booking ,daily reports and closing sales
  • Lally motors { Honda cars dealership in India
  • Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives
  • Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results
  • Delivered process improvement solutions to achieve organizational objectives and key metric targets
  • Managed contracts and operations at customer sites to encourage safe working conditions, compliance and financial performance
  • Analyzed and minimized costs to meet appropriate margin levels
  • Secured private information to maintain customer confidence and protect operations
  • Coordinated staff schedules to properly allocate resources and meet business needs
  • Accompanied sales representatives on site visits to resolve issues and foster and build relationships
  • Built constructive employee relationships to maintain workforce engagement, commitment and flexibility
  • Quoted prices, credit terms and other bid specifications
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Attended monthly sales meetings and quarterly sales trainings
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
  • Contributed to team objectives in fast-paced environment
  • Conducted vehicle inspections and ensured compliance with safety standards.
  • Assisted customers in understanding vehicle features and options.

Liaison Sales Officer

Veetech Engineers
01.2003 - 03.2006
  • Organizing facilities and details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc
  • Rendered techno commercials services of laisioning to ease in doing business of heavy electricals for industrials ,projects and commercial electrification
  • Facilitated communication between departments to enhance collaboration and streamline operations.
  • Developed and implemented strategies to improve stakeholder engagement and satisfaction.
  • Rendered service with Stellite power Transmission ltd for supplies of EHP conductors and optical fibre ground wire cables to PGCIL .
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
  • Collaborated with channel partners to identify and qualify mutually rewarding sales and business opportunities
  • Facilitated communication between engineering teams and clients to ensure project alignment.
  • Coordinated project timelines and deliverables, enhancing workflow efficiency across departments.

Education

Diploma - Mechanical Engineering

Insitute of Engineering And Computer Sciences
Jammu India
05.2004

BBA - Business Administration And Management

Auckland Wise Insitute
Auckland, NZ
01.2010

Bachelor of Science - Science Education

University of Jammu
03.2001

Skills

  • Campaign Management
  • Vendor Relations
  • Corporate Communications
  • Staff Management
  • Direct marketing understanding
  • Marketing and advertising strategies
  • E-mail and direct mail marketing campaigns
  • Sales and marketing understanding
  • Website and electronic marketing
  • Marketing and sales
  • Promotional marketing and advertising
  • Restaurant policies and procedures
  • Digital marketing
  • Social media marketing
  • Staff management
  • Customer relationship management (CRM)

Additional Information

  • Hobbies and Interests Yoga Travelling: have been to so many countries Blogging about food: including recipes, cooking and food photography

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Timeline

Restaurant and Marketing Manager

Bhawani New Zealand Limited T/a Tamarind Gisborne
04.2012 - 07.2022

Store Manager

Shamiana Cuisines of India
04.2009 - 12.2010

Sales Consultant

Lally Motors Limited HONDA Cars
09.2006 - 01.2009

sales field officer

Radiant Toyota
04.2005 - 07.2006

Liaison Sales Officer

Veetech Engineers
01.2003 - 03.2006

Bachelor of Science - Science Education

University of Jammu

Diploma - Mechanical Engineering

Insitute of Engineering And Computer Sciences

BBA - Business Administration And Management

Auckland Wise Insitute
Chiranjeev Singh