Open To Work
CHIRANJIV KOCHAR
Wellington,New Zealand
Work Preference
Summary
Customer-focused professional with 7 years of experience in fast-paced retail environments. Skilled in face-to-face service and POS operations, with a strong ability to quickly learn new products and processes. Available for full-time work, including weekends and peak seasons, ready to contribute to a board sports retail team in Wellington.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Team Member
Nando’s
Wellington CBD
10.2025 - Current
- Delivered warm, helpful face-to-face service by greeting customers, answering questions, and making tailored recommendations
- Processed cash and card payments accurately using POS systems and ensured secure end-of-shift balancing
- Maintain clean, organised and welcoming service areas and displays
- Multitasked efficiently across customer service, preparation, and support duties to enhance service during busy periods
- Follow all safety, hygiene and brand standards consistently
- Work flexible shifts including weekends and holidays, supporting the team to deliver great service
Shift Manager / McCafé Manager
McDonald’s
Wellington CBD
01.2023 - 08.2025
- Led service and operations during high-demand periods, enhancing customer satisfaction and workflow efficiency
- Trained and mentored team members in customer service and systems, fostering a knowledgeable and capable team
- Managed POS systems, cash handling, banking and reconciliation with full accuracy
- Resolved customer queries and concerns, maintaining a positive atmosphere and ensuring customer retention
- Oversaw stock levels, inventory and store presentation standards
- Built positive team culture and modelled a helpful, enthusiastic approach to work
Crew Member
McDonald’s
Wellington CBD
11.2019 - 01.2022
- Delivered fast, friendly service to customers, enhancing their overall experience
- Mastered POS systems and transaction processes quickly
- Maintained clean, tidy, and well-stocked store areas to support efficient operations
- Adjusted to new processes in a fast-paced environment and worked reliably as part of a team
Education
Graduate Diploma - Creative Technologies (Level 7)
WelTec University
01-2019
New Zealand Certificate - Food & Beverage (Level 4)
McDonald’s
New Zealand Certificate - Food & Beverage (Level 3)
McDonald’s
Bachelor of Fine Arts (BFA) - undefined
Amity College
01-2009
Skills
- Retail Operations: Extensive experience using POS systems, accurate cash handling, stock management, and maintaining tidy, well-presented spaces
- Customer Service Excellence: Friendly, approachable and professional; dedicated to helping customers find exactly what they need and having a great experience
- Communication & Teamwork: Strong communicator, works collaboratively, and builds positive relationships with both customers and team members
- Works Well Under Pressure: Stays calm, organised and efficient during busy trading periods
- Flexibility: Available 40 hours per week, including weekends, holidays and peak seasons
- Reliability & Standards: Committed to punctuality, following procedures, and delivering consistent high-quality work
- Fast Learner: Picks up new product knowledge, gear details and systems quickly — ready to learn everything about your board sports range
Languages
English (Professional)
Hindi (Professional)
PERSONAL DETAILS
- Work Rights: New Zealand Permanent Resident
- Availability: Full-time (40 hours/week); available Monday–Sunday including weekends and peak periods
- Location: Wellington region; happy to work at Wellington CBD or other Wellington stores
- Driver’s License: Restricted New Zealand License
Timeline
Team Member
Nando’s
10.2025 - Current
Shift Manager / McCafé Manager
McDonald’s
01.2023 - 08.2025
Crew Member
McDonald’s
11.2019 - 01.2022
Bachelor of Fine Arts (BFA) - undefined
Amity College
New Zealand Certificate - Food & Beverage (Level 3)
McDonald’s
New Zealand Certificate - Food & Beverage (Level 4)
McDonald’s
Graduate Diploma - Creative Technologies (Level 7)
WelTec University