Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Chloé Brière

Chloé Brière

Howick,Auckland

Summary

Enthusiastic and dedicated marketing professional with a solid background in customer service and administrative support, seeking to leverage my skills as a receptionist at Les Mills gym. As an engaged member of the Les Mills community, I deeply value the exceptional classes and inclusive atmosphere your gym provides, which inspires my desire to contribute to the team. My extensive experience in managing customer inquiries and reservations, coupled with strong communication skills and relationship-building abilities, positions me well to create a positive experience for all visitors. I am eager to apply my organizational expertise, passion for fitness, and commitment to outstanding service to further enhance the welcoming environment at Les Mills.

Overview

7
7
years of professional experience

Work History

Receptionist

Airedale Boutique Suites
Auckland CBD, Auckland
04.2024 - Current
  • Manage guest check-ins/outs, reservations, and administrative tasks like billing, invoicing, and night audits.
  • Provide exceptional customer service, addressing inquiries, resolving issues, and assisting with concierge services.
  • Collaborate with housekeeping and other departments to ensure a seamless guest experience and efficient hotel operations.

Freelance

Remote
03.2023 - Current
  • Provide administrative support, manage projects, and oversee financial tasks, including budgeting and invoicing.

Receptionist

Swiss Belsuites Pounamu
Queenstown, New Zealand
05.2021 - 08.2021
  • Reservation - check-in/check-out - Customer Service (Phone, email, in-person)
  • Night auditor reports - Data entry – Invoicing
  • Housekeeping and Breakfast ordering, preparation, and delivery

Customer Service

Escape Quest
Queenstown, New Zealand
10.2020 - 05.2021
  • Customer Service (Phone e-mail, in-person) - Reservation & Check-in
  • Game Control, Cleaning et DIY

Customer Service Agent

Boulanger
Publier, France
10.2018 - 07.2019
  • Customer Service (Phone and in-person) - Cashier and financing - After-sales service

Commercial/Marketing Internship

MKJ
Le Perreux sur Marne, France
05.2017 - 06.2017
  • Creation of client Data Base & Cold Call

Customer Support

Lotto NZ
Remote, New Zealand
10.2021
  • Technical support - Customer Service

Administrative Assistant

Eleven PM
Paris, France
12.2019
  • Document management & Administrative management

Administration Internship

AXA
Saint-Etienne, France
05.2016
  • Electronical management of documents
  • Initiation in Quotes and disaster management - Follow-up of incomplete files

Education

DUETI (1 year) -

University of Wolverhampton (UK)
Wolverhampton, UK
01.2018

2-year degree in Commercial and administrative management (English Option) -

TUI of Saint-Etienne
Saint-Etienne
01.2017

Scientific High School diploma, (Option Science de la Vie et de la Terre) -

La Versoie High School
Thonon les Bains
01.2015

Skills

  • French
  • English
  • Spanish
  • Portuguese
  • Customer Service
  • Spreadsheets
  • Client Relations
  • Protel
  • Bookkeeping
  • Administrative Support
  • Calendar Management
  • Travel Planning
  • Project Management
  • Business Administration
  • Office Administration
  • Call Management
  • Customer Relations
  • Microsoft Outlook
  • Microsoft Excel
  • Relationship and Community Building

Hobbies and Interests

  • Travel (UK, Australia, European Union, New Zealand, Thailand, USA)
  • Fitness
  • Fashion/Design
  • Organisation of the TUI Open Days
  • Writing of the TUI Newsletter
  • Creation of a website and market research associated.

Timeline

Receptionist

Airedale Boutique Suites
04.2024 - Current

Freelance

03.2023 - Current

Customer Support

Lotto NZ
10.2021

Receptionist

Swiss Belsuites Pounamu
05.2021 - 08.2021

Customer Service

Escape Quest
10.2020 - 05.2021

Administrative Assistant

Eleven PM
12.2019

Customer Service Agent

Boulanger
10.2018 - 07.2019

Commercial/Marketing Internship

MKJ
05.2017 - 06.2017

Administration Internship

AXA
05.2016

DUETI (1 year) -

University of Wolverhampton (UK)

2-year degree in Commercial and administrative management (English Option) -

TUI of Saint-Etienne

Scientific High School diploma, (Option Science de la Vie et de la Terre) -

La Versoie High School
Chloé Brière