- Mindfulness Practices
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
Chloe Hetaraka
Invercargill,STL
Summary
Highly skilled with over two decades, with a diverse range of industry and personal experience, ready to start a golden opportunity and exceed expectation.
Overview
19
19
years of professional experience
Work History
Coporate Contract Facilitator
Front-Line Training Consultancy Limited
03.2022 - Current
- Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
- Streamlined event planning processes, resulting in smoother operations and positive participant feedback.
- Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Senior Hairstylist
Headhunters Hair and Beauty Salon
03.2018 - 12.2021
- Collaborated with a diverse clientele, accommodating unique needs and ensuring exceptional customer service experiences.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per Health and Safety regulatory standards.
- Maintained a high level of professionalism and expertise in executing complex colour treatments, precision cuts, and advanced styling techniques.
- Streamlined appointment scheduling process for better time management and increased productivity within the salon.
Hairdressing Apprentice
New Zealand Hairdressing Industry
01.2014 - 01.2018
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Performed housekeeping duties such as sanitising equipment, cleaning surface areas, laundry and maintaining safe comfortable workspaces.
- Assisted in admin tasks and front desk, by answering phone calls, taking appointments and checking clients in.
- Demonstrated adaptability by quickly learning new techniques to meet the diverse needs of clients.
Social Services Case Manager
Work and Income Service Centre
01.2012 - 12.2013
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Optimized resource allocation to meet the diverse needs of clients, prioritizing urgent cases effectively.
- Disposed of personal biases and remained open and empathetic when designing client service plans.
- Safeguarded confidentiality of sensitive client information, adhering strictly to ethical guidelines at all times.
Quality Assurance Officer
South Pacific Meat Plant
01.2010 - 01.2012
- Improved quality at the same time maintaining process control checks, identifying and implementing corrective actions.
- Resolved issues efficiently and built excellent internal and external rapport, which led to enhanced productivity.
- Established comprehensive documentation systems to maintain records of all test results, audits, and inspections.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
Professional Industrial Cleaning Crew Supervisor
South Pacific Meat Industry
06.2009 - 01.2010
- Handled equipment, mixed and stored chemicals, and materials to reduce risk, injury or illness.
- Staff monitoring, training company policies, procedures and best practice, adherence to health and safety protocols.
- Improved overall team productivity with time management and prioritization of tasks.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organise workflows.
Customer Service Representative
Inland Revenue Tax Department
01.2008 - 01.2009
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cafe Assistant and Barista
Sass Cafe
01.2006 - 01.2008
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported daily operations by performing cash handling responsibilities accurately and efficiently.
- Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
Education
International-National Hairdressing Certificate - Hairstylist
New Zealand Hairdressing Industry
Invercargill, STL01-2018
Skills
- Community Engagement Leadership
- Process Improvement
- Contract Management
- Health Safety Advocate
- Team Leadership
- Compassionate Leadership
- Innovative Thinking
- Strategic Task Assignment
- Strong Verbal Communication
- Critical Analysis
- Detail-Oriented Approach
- Prioritisation and Scheduling
Interests
Timeline
Coporate Contract Facilitator
Front-Line Training Consultancy Limited
03.2022 - Current
Senior Hairstylist
Headhunters Hair and Beauty Salon
03.2018 - 12.2021
Hairdressing Apprentice
New Zealand Hairdressing Industry
01.2014 - 01.2018
Social Services Case Manager
Work and Income Service Centre
01.2012 - 12.2013
Quality Assurance Officer
South Pacific Meat Plant
01.2010 - 01.2012
Professional Industrial Cleaning Crew Supervisor
South Pacific Meat Industry
06.2009 - 01.2010
Customer Service Representative
Inland Revenue Tax Department
01.2008 - 01.2009
Cafe Assistant and Barista
Sass Cafe
01.2006 - 01.2008
International-National Hairdressing Certificate - Hairstylist
New Zealand Hairdressing Industry
Similar Profiles
Tommaso CuscitoTommaso Cuscito
Limousine Chauffeur / Bus Driver at Front Of The Line Limousine / Tommylimo TransportLimousine Chauffeur / Bus Driver at Front Of The Line Limousine / Tommylimo Transport
Harison SkeltonHarison Skelton
Workshop assistant at Front line Motorsports ltdWorkshop assistant at Front line Motorsports ltd
Faisal SalamFaisal Salam
Accounts Payable Accountant at Front Line Trading CompanyAccounts Payable Accountant at Front Line Trading Company