Chloe Kim
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Cotton On
District 2 , Ho Chi Minh, Vietnam
12.2019 - 03.2020
- Assisted customers with product selection, answered queries and provided advice.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Answered phones promptly and directed calls appropriately.
- Handled customer inquiries, complaints, and returns efficiently.
- Maintained cleanliness and organization of store shelves and displays.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
Retail Assistant
ONOFF Vietnam
Hai Ba Trung District, Hanoi, Vietnam
11.2021 - 05.2022
- Kept up-to-date knowledge of all products available in the store.
- Provided excellent customer service by attending to customer needs in a timely manner.
- Managed customer complaints in a professional manner while seeking solutions for resolution.
- Assisted customers with product selection, answered queries and provided advice.
- Restocked shelves with new merchandise when required.
- Operated cash registers efficiently during peak hours of business.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Maintained cleanliness and organization of store shelves and displays.
- Greeted customers to determine wants or needs.
Bartender
Tropical Juice and Coffee
Hai Ba Trung, Hanoi, Vietnam
05.2020 - 06.2021
- Received orders from customers and served drinks accordingly.
- Stocked glassware, ice, garnishes and other supplies at the bar area.
- Maintained updated knowledge of drink menus and promotions offered by establishment.
- Prepared alcoholic beverages for customers following standard recipes.
- Maintained cleanliness of work area, stocked and rotated inventory.
- Followed proper pouring techniques when serving alcohol.
- Effectively multitasked within fast-paced environment.
Front of House Employee
Dahlia Coffee
Cau Giay District , Hanoi, Vietnam
10.2021 - 05.2022
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Prepared drinks upon request according to recipes and standards set by management.
- Answered phone calls, took reservations, and answered inquiries.
- Greeted customers and provided friendly customer service.
- Resolved any customer complaints or issues promptly with professionalism.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Checked food quality regularly before serving it to customers.
Chef De Partie
Sudima Hotel
18 Airpark Drive, Māngere, Auckland
11.2022 - 03.2023
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Prepared a variety of sauces from scratch according to recipes or customer requests.
- Checked finished plates before they were served to guests, making sure all components met quality standards.
- Sliced fruit and vegetables for various menu items and stored for later use in crisper.
- Managed food usage with proper stock rotation to prevent spoilage.
- Prepped foods for dishes, including roasted, sautéed, fried and baked items.
Chef De Partie
Neptune Cafe and Bar
Auckland CBD, Auckland
09.2023 - 03.2024
- Maintained accurate records of stock levels, ordering new ingredients when needed.
- Maintained cleanliness in the kitchen area by washing dishes and wiping down surfaces after each shift.
- Performed basic cooking tasks such as frying meats or vegetables using various tools including deep fryers or grills.
- Responded quickly and efficiently to any customer complaints regarding food quality or service.
- Safely operated kitchen equipment, including industrial-size mixers and knife sharpening tools.
- Prepped foods for dishes, including roasted, sautéed, fried and baked items.
- Plated completed foods paying special attention to overall presentation and necessary garnishes.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
Bachelor of Accountancy - Accounting And Business Management
Manukau Institute of Technology
Manukau, NZ06-2027
Level 4 Culinary of Arts - Culinary Arts
IGNITE Colleges
Manukau, NZ04-2024
Skills
- Cash Handling
- Sales expertise
- Honest and Dependable
- Safety and Cleanliness Standards
- Store Organization
- Relationship Building
- Self Motivation
- Friendly and Helpful
Languages
English
Full Professional
Timeline
Chef De Partie
Neptune Cafe and Bar
09.2023 - 03.2024
Chef De Partie
Sudima Hotel
11.2022 - 03.2023
Retail Assistant
ONOFF Vietnam
11.2021 - 05.2022
Front of House Employee
Dahlia Coffee
10.2021 - 05.2022
Bartender
Tropical Juice and Coffee
05.2020 - 06.2021
Retail Assistant
Cotton On
12.2019 - 03.2020
Bachelor of Accountancy - Accounting And Business Management
Manukau Institute of Technology
Level 4 Culinary of Arts - Culinary Arts
IGNITE Colleges
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