Chloe Kwon
North Shore,AUK
Summary
Solid background as a Co-Founder with a proven track record at The EOS Coffee for over 3 years, adept in business development, budgeting, cost analysis, and fostering strategic partnerships. Skilled in Microsoft Excel and Xero, with a knack for multitasking and attention to detail. Successfully expanded market presence and maintained profitability through strategic decision-making and cost-effective measures.
Overview
8
8
years of professional experience
Work History
Co-Founder
The EOS Coffee
02.2022 - Current
- Established foundational processes for business operations.
- Evaluated market trends to identify emerging opportunities and inform strategic decision-making.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Streamlined operational processes for improved efficiency and cost reduction.
- Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
- Achieved significant cost savings by renegotiating contracts and optimising resource allocation.
- Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers' needs and preferences.
- Enhanced brand loyalty and customer retention with the introduction of a comprehensive customer service program.
General Manager
Innovative Online Group
06.2020 - 12.2021
- Delivered the company’s strategic goals and advised on translating those goals into action.
- Spearheaded the launch of two additional retail shops and initiated wholesale operations, significantly expanding the company's market presence.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Sample Coordinator
Rue De Seine
05.2017 - 03.2020
- Utilised a digital inventory system to enhance sample tracking efficiency.
- Maintained meticulous records for quality control by ensuring accurate documentation of samples.
- Investigated customer complaints thoroughly to identify issues and execute corrective actions effectively.
- Established clear communication channels between departments, facilitating seamless collaboration on sample-related tasks.
- Trained new team members on sample coordination procedures, boosting overall team performance.
- Created strategic plans and effectively communicated deadlines to ensure projects stayed on track.
- Carried out daily inspections of facilities to identify and address any equipment or machinery issues promptly.
Production Assistant
Rue De Seine
02.2017 - 04.2017
- Worked closely with the Production Manager and collaborated effectively with the production team to ensure smooth operations, preventing disruptions and delays.
- Remained proactive, attentive, and ready to respond to any request at any time using various available resources.
- Handled a wide range of tasks in various aspects of wedding dress production to support operations.
- Entered data into internal software to generate updated status reports, enabling quick reference for project progress.
Education
Bachelor's Degree - Bachelor of Accountancy
Massey University
Distance And Online01-2026
Bachelor of Arts - Fashion Design
Whitecliffe College of Art And Design
Parnell, NZ11-2016
Skills
- Business development
- Strategic partnerships and visioning
- Customer relations
- Skilled in Microsoft Excel and Xero
- Multitasking
- Attention to detail
- Flexible and adaptable
Work Eligibility
- New Zealand Permanent Resident Visa
Timeline
Co-Founder
The EOS Coffee
02.2022 - Current
General Manager
Innovative Online Group
06.2020 - 12.2021
Sample Coordinator
Rue De Seine
05.2017 - 03.2020
Production Assistant
Rue De Seine
02.2017 - 04.2017
Bachelor's Degree - Bachelor of Accountancy
Massey University
Bachelor of Arts - Fashion Design
Whitecliffe College of Art And Design
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