Chloe Letson
Summary
Previous assistant manager with a strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
GRILL'D PTY LTD
04.2020 - 01.2025
- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and mentored team members to enhance service quality and operational efficiency.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Coordinated scheduling to improve labor allocation and maximize productivity during peak hours.
- Coordinated staff schedules, optimizing labor allocation for peak service hours.
- Implemented training programs for new hires, enhancing team performance and service delivery.
Office Assistant
ITEC Employment
03.2024 - 10.2024
- Managed office supply inventory, ensuring availability and cost-effectiveness.
- Coordinated scheduling for meetings, enhancing team collaboration and efficiency.
- Assisted in preparing reports and presentations, improving communication of project updates.
- Implemented filing system improvements, streamlining document retrieval processes.
- Prepared and edited documents to produce precise, accurate and professional communication.
Crew Member / Team Leader
McDonald's
02.2018 - 11.2020
- Trained new crew members on procedures and customer service excellence.
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Managed inventory levels, reducing waste through effective stock control practices.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Delivered exceptional customer service to enhance guest satisfaction and loyalty.
Education
High School Diploma -
Redlynch State College
11-2018
Skills
- Team leadership
- Time management
- Staff training and development
- Retail operations
- Flexibility
- Verbal & Written communication
- Adaptabilty
Certification
CERTIFICATE II & CERTIFICATE III In HOSPITALITY.
CERTIFICATE II In TRAVEL & TOURISM.
RESPONSIBLE SERVICE OF ALCOHOL CERTIFICATE.
Timeline
Office Assistant
ITEC Employment
03.2024 - 10.2024
Assistant Manager
GRILL'D PTY LTD
04.2020 - 01.2025
Crew Member / Team Leader
McDonald's
02.2018 - 11.2020
High School Diploma -
Redlynch State College