A focused university student located in central Auckland, with experience in front-of-house hospitality roles. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
- Customer service.
- POS experience, with cash handling and transactions.
- Experience with food, drinks, and alcohol.
- Basic bar work, making and pouring drinks, and practicing cleaning the bar.
- Shift management, sending staff members on breaks and running the shift.
- Training new staff.
- Opening and closing practices.
- Serving customers food and drink.
- Customer service skills.
- Barista training and experience.
- Cleaning and tidying practices while closing.