Chris Pierce
Tamahere,WKO
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in leadership.
Overview
45
45
years of professional experience
Work History
Managing Director
Its Grass NZ Ltd
Auckland
01.2007 - 07.2023
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored and coordinated workflows to optimize resources.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
OWNER/Managing Director, Marketing
Pierce Landscape Company Ltd
Auckland
01.1994 - 02.2012
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Identified appropriate marketing channels and target customers for campaigns.
Managing Director
Divmark Enterprises Ltd
Auckland, AUK
01.1982 - 11.1992
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Director of Operations
Total Car Care
Auckland, AUK
04.1978 - 05.1982
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Mentored and coached team members to foster productive and engaging work environment.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Monitored and coordinated workflows to optimize resources.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Kings College
Auckland, NZDiploma of Horticulture / Cert of Direct Marketing - Horticulture - Landscape Design
Massey University
Palmerston North, NZ1973
Skills
- Adaptability
- Marketing
- Responsible
- Hardworking
- Flexible
- Project management
golf
Play occasionally trying not to spoil a good walk
golf, skiing, travel
Play golf occasionally trying not to spoil a good walk
Ski when I can and Mainly South island
Travel when I can afford
Timeline
Managing Director
Its Grass NZ Ltd
01.2007 - 07.2023
OWNER/Managing Director, Marketing
Pierce Landscape Company Ltd
01.1994 - 02.2012
Managing Director
Divmark Enterprises Ltd
01.1982 - 11.1992
Director of Operations
Total Car Care
04.1978 - 05.1982
Kings College
Diploma of Horticulture / Cert of Direct Marketing - Horticulture - Landscape Design
Massey University