Chris Walker

Service Desk professional with two years of hands-on experience delivering responsive, customer-focused technical support. Alongside my core responsibilities, I have taken on leadership responsibilities including training and supporting new team members and helping coordinate workloads and team activities when priorities change. I have discovered that one of the most rewarding parts of my role is helping people succeed, whether that's supporting colleagues, developing new team members or making technical issues easier for end users to understand. I am now ready to take the next step into service desk leadership, bringing my technical experience, customer focus and collaborative approach to a team-focused leadership role.