Chris Zoias

Provide administrative, sales, and technical support for geospatial survey products, ensuring efficient customer service, repair coordination, inventory management, and smooth showroom and office operations.

Key Responsibilities:

•Process sales, transfers, and invoices accurately and efficiently.

•Coordinate repairs, client communications, and logistics for collection or freight.

•Support showroom operations, client engagement, and phone enquiries.

•Manage inventory, delivery dockets, and general office duties to maintain smooth operations.

Provided comprehensive administrative support across key government services, ensuring efficient operations and high-quality service delivery to the public.

Key Responsibilities:

• Processed applications for passports, citizenship, and births, deaths, and marriages with accuracy and compliance.

•Resolved disputes and complaints, addressing complex matters professionally and empathetically.

•Mentored and supported new staff, guiding them through processes and best practices.

•Acted as a point of contact for staff enquiries, providing advice and problem-solving support.

•Responded to customer enquiries via phone and email, maintaining clear communication and service excellence.

•Managed urgent passport liaison work, ensuring time-sensitive requests were completed efficiently.

•Led team meetings and represented leadership when the team leader was away.

•Coordinated internal workflows to support smooth operations and compliance with departmental procedures.

• Assisted customers with product selection and provided friendly, efficient service.
• Managed stock displays and ensured the sales floor was well-organized.
• Handled stock replenishment to maintain inventory levels.
• Supported the team during busy periods to ensure smooth operations.

• Coordinated scheduling and dispatch of air conditioning units to customers and distributors.
• Managed logistics and shipments to ensure timely and accurate deliveries.
• Communicated with production, warehouse, and logistics teams to optimize workflow.
• Maintained records and resolved shipping issues to support efficient operations and customer satisfaction.

• Delivered targeted lessons in core subjects for students of all ages preparing for exams, business, or travel.
• Developed tailored study plans and provided additional tutoring to meet individual learning goals.
• Monitored student progress and adapted teaching methods to enhance learning outcomes.
• Maintained a supportive learning environment and communicated performance updates with parents and school staff.

• Taught English language skills to Japanese children in an after-school school setting.
• Prepared and delivered lessons in grammar, vocabulary, speaking, listening, and reading.
• Designed engaging activities, adapted methods for different ages, and monitored student progress.
• Provided feedback and maintained a positive, supportive classroom environment to encourage participation.

• Taught English to young Japanese children, focusing on speaking, listening, reading, and writing.
• Designed and implemented engaging, age-appropriate lesson plans using songs, games, and activities.
• Assessed student progress, provided feedback to parents, and adapted methods for different learning styles.
• Fostered a supportive and positive environment to build student confidence in using English.

• Assisted customers with product inquiries, located items, and provided general support.
• Operated checkout, processed transactions, and managed cash and card payments.
• Restocked shelves, managed inventory, and maintained tidy, organised displays and work areas.
• Supported team members during busy periods and handled incoming stock deliveries.