Chris Jane Magalona-Cutang

Customer Service:

• To deliver excellent customer service to all Land Information Memorandum unit customers

Technical Support:

• Conduct detailed peer reviews of Land Information Memoranda Reports, making sure that all relevant property documentation, such as Resource Consents, Code Compliance Certificates, Building Consents, and Certificates of Acceptance, is processed and compiled accurately.
• Create and maintain Council records for land and property.
• Ensure data is accurate between GIS and other council databases
• Match Land Information New Zealand (LINZ) data to Council Property & Rating System
• Manage the end-to-end process of producing Land Information Memoranda in accordance with relevant legislation (Local Government Official Information and Meetings Act 1987), statutory timeframes, and Councils policy, process and procedural requirements
• Ensure that Requests for Service (RFS) are completed within agreed timeframes.

Customer Service:

Duties:

• Promote a “customer first” culture within the department and the wider organisation.
• Exhibit strong communication and relationship-building skills as the primary contact for clients and agents regarding Planning assessments and Land Information Memorandum inquiries.

Technical Support:

• Undertaking technical planning assessment on building consent applications in conjunction with the functions of the council as a building consent authority, as well as, against District Plans and approved Resource Consent plans within the statutory timeframes.
• Provide customers with accurate, timely and consistent Resource Management Act and District Plan Information and technical advice for Project Information Memorandum, Land Information Memorandum and Potential Contaminant Searches applications. Interpret District Plans, legislation, Title plans, and legal instruments.
• To liaise with and maintain relationships with internal and external customers and to convey technical information regarding planning and Identify potential project impact on other departments and against relevant interests shown on the certificate of title.
• Prepare the LIM report by conducting investigations, research, and compiling information from Council records regarding a specific property. This includes details such as the history of building work, As-builts, Resource Consents, Building Consents, Code Compliance Certificates, Council services, and any site designations imposed by statutory bodies.
• Ensure that the report complies with the Local Government Official Information and Meetings Act (LGOIMA) 1987 and is completed accurately and within statutory timeframes.
• Liaise with relevant staff across the organization, property owners and/or their agents as required to meet statutory timeframes.
• Working knowledge of the Local Government Official Information and Meetings Act 1987, Resource Management Act 1991 and Building Act 2004.

Duties:

• To provide clerical and research support along with administrative expertise to the District Plan department.
• Function as a Customer Advocate within the department and across the broader organization.
• Provide broad administration support to the District Planners in fulfilling Council’s responsibilities under the Resource Management Act 1991.
• Perform additional administrative duties, including coordinating the notification and submission process and managing hearings to ensure the smooth execution of any District Plan changes and hearing processes.
• Ensure that internal and external correspondence and Requests for Service are assigned and tracked to confirm that appropriate actions have been taken.
• Maintain data integrity and perform data entry duties as required, ensuring accurate information is available for the public and departmental reporting.

Duties

• Responsible for collaborating with the team to conduct comprehensive web research and analysis, as well as writing articles that highlight key research findings.
• Generate leads by identifying and evaluating listing properties in the area.
• Conduct thorough research to gather detailed property information.
• Maintain accurate records of lead outputs in an Excel spreadsheet for easy tracking and analysis.
• Submit completed tasks by entering information into the company portal, ensuring timely and organized documentation.

Duties:

• Responsible for providing comprehensive clerical and accounting support within the branch.
• Maintain accurate accounting records for use in month-end and year-end financial reports.
• Update accounts payable and receivable records to ensure the accurate creation and entry of invoices.
• Prepare bank deposits and withdrawals, as well as general ledger postings and financial statements.
• Process and review branch expense reports for accuracy and compliance.
• Verify the accuracy of daily branch transaction reports to ensure reliable financial tracking.