An enthusiastic, friendly and approachable individual with a passion for creativity and innovation. A fast learner with incredible attention to detail who can deliver results quickly. A motivated and passionate employee offering a strong work ethic and positive attitude to contribute to an energetic team.
Work History
Probation Officer
Department Of Corrections
Christchurch
2022 - Current
Advised and monitored movement of criminal offenders who are on probation
Built strong relationships with a large caseload, supporting them through rehabilitation and reducing risk to themselves and the community
Worked closely with offenders’ whānau, programme facilitators and community work supervisors as well as other agencies including Work and Income, The Salvation Army, NZ Police and Oranga Tamariki
Coordinated accurate and detailed reports under-pressure to be used in court hearings
Housing Case Worker
LinkPeople
Hamilton
2020 - 2022
Work closely alongside tangata whaiora and whanau to identify their housing needs and support them to overcome barriers to housing
Build strong relationships with tangata whai ora through manaakitanga and rapport
Support tangata whaiora to transition from mental health residential services and emergency housing into independent housing
Work in collaboration with other teams and agencies to identify social needs and link in on-going supports for clients who have moved into permanent housing in order to help them sustain their housing
Worked closely with residential providers and mental health clinical teams to review goals and provide housing solutions
Transitioned into "supportive landlord" role after housing had been acquired
Analyzed clinical documentation, treatment plans, and referrals
Documented case notes daily and coordinated follow-up for seamless case management
Gambling Customer Service Representative
TAB
Wellington
2019 - 2020
Harm Minimization
Conflict Management
Maintained professionalism and adapted to aggressive and violent behaviors
Initiated conversations with customers showing signs of problem gambling and encouraged them to seek help
Established trusting relationships with those experiencing addiction
Relayed information and useful resources for gambling support
Provided customer service, taking verbal bets and managing large transactions
Education
Probationary Studies / Pou Hapori Iho
Ara Poutama Aotearoa
2022
Police Studies Certificate -
Unitec
2020
University Entrance + NCEA Level 1,2,3
Hillcrest High School
2018
Skills
Creative
Exceptional Communication Skills
Motivated, Enthusiastic & Passionate
Problem Solver
Team Player
Friendly & Approachable
Quick Learner
Responsible & Reliable
Tech Savvy
Dedicated to helping others
MS Office Proficiency
Conflict Management
Accomplishments
Director of Halswell Drama Groups Production of 'Happy Days' 2023
Self-employed as an Event Entertainer and Wedding Singer
Experience organizing events, leading change and promoting wellness in previous workplaces