Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Christene Van Der Merwe

Christene Van Der Merwe

Auckland,AUK

Summary

Experienced Support Worker with a proven track record of providing compassionate emotional support to diverse client populations, including individuals experiencing mental health challenges, dementia, and personal life crises. Skilled in coordinating care plans, implementing effective intervention strategies, and facilitating smooth transitions to independent living. Known for fostering trust, promoting client resilience, and collaborating with multidisciplinary teams to achieve optimal outcomes.

Overview

4
4
years of professional experience

Work History

Respite Support Worker

Equip- Koromiko House
02.2023 - Current
  • Guided clients through transition to independent living within community.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
  • Provided emotional and practical support to clients experiencing distress by utilizing evidence-based strategies such as sensory modulation, grounding techniques, and guided breathing exercises.
  • Assessed incoming referrals by reviewing clients' risk to determine suitability for respite.
  • Effectively managed crisis situations by staying composed under pressure, assessing risks, and implementing strategies to stabilize clients, and ensure safety.
  • Maintained detailed incident reports, and collaborated with supervisors to analyze patterns and improve intervention plans.

Community Support Worker for Older Adults

Equip
06.2022 - 02.2023
  • Coordinated with external agencies to access additional services and resources for clients.
  • Maintained accurate records and documented client data in company databases.
  • Developed individualised plans for clients, and monitored progress towards goals.
  • Provided emotional support and encouragement during difficult times.
  • Provided transportation for clients to various appointments or activities as required.
  • Created a safe environment by identifying potential risks and implementing appropriate interventions.
  • Educated families about available resources within the community.
  • Made referrals to utilize community resources for resident's needs.
  • Developed positive relationships with clients while maintaining professional boundaries.

Dementia Support Worker

Equip- Totora Club
05.2021 - 06.2022
  • Monitored and reported changes in clients' health, behavior, and needs to supervisory staff.
  • Used active listening skills and supportive diction to cultivate client rapport and open communication.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Provided emotional support and companionship to enhance clients' well-being.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Provided emotional and practical support to vulnerable adults.
  • Provided guidance and support to families of clients, offering resources and advice.

Education

Level 4 Certificate - Mental health and addiction

Career Force
Online
05-2023

Bachelor of Health Science - Psychology Major

Auckland University of Technology
01.2019

Higher School Certificate - NCEA level 1, 2,& 3

Rangitoto College
01.2016

Skills

  • Experienced in supporting patients with mental health challenges
  • Crisis management
  • First aid and CPR
  • Empathy and patience
  • Documentation and reporting

References

Matt Strong- General manager at Equip

 Ph:027 4822 091. 

Email: matt.strong@equip.net.nz

Alex Ha- Team leader for older adults 

Ph:027 461 0398

Email: Alex.Ha@equip.net.nz

Karen Swartz - Interim team leader for Koromiko House 

ph: 021 815 512

Email: Karen.Swartz@equip.net.nz

Timeline

Respite Support Worker

Equip- Koromiko House
02.2023 - Current

Community Support Worker for Older Adults

Equip
06.2022 - 02.2023

Dementia Support Worker

Equip- Totora Club
05.2021 - 06.2022

Level 4 Certificate - Mental health and addiction

Career Force

Bachelor of Health Science - Psychology Major

Auckland University of Technology

Higher School Certificate - NCEA level 1, 2,& 3

Rangitoto College
Christene Van Der Merwe