A can-do attitude, committed, dedicated, and dynamic minded hands on chef and manager with 30 plus years' experience in the hospitality industry, and over the years have worked and traveled to and worked in four different countries and finally ending in New Zealand that is now called home. Meeting and exceeding expectations, organized team player, leader and teacher and most importantly a student with an open mind who thrives on learning different techniques. Successes and achievements are. 2011 Successfully completed a three year bachelor's in business administration. In 2020 successfully completed level 5 in hospitality management qualification through service IQ 2020 and achieved in becoming a registered assessor with Service IQ, 2020, finally received Zealand Citizenship.
To direct, control and motivate staff to ensure their ongoing development. To work together with other staff as a team and to take responsibility to assist others. To ensure actions and decisions reflect an emphasis on profitability. To continually seek out ways to improve the efficiency and effectiveness of all operations within departments. To display a high level of enthusiasm and interest in achieving the requirements of the position. To ensure that all conditions of applicable employment agreements, are strictly observed and carried out. To exercise control over stock inventories to achieve the most favorable rate of return. To ensure that the procedures for the receipt, checking and storage of all goods are carefully observed. To ensure that statutory requirements relating to fire, safety, and hygiene and working conditions for staff are complied with. To ensure staff are trained to a high standard in bar service, cash register control and cash-up procedures. To investigate customer complaints and take corrective action. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.