Christian Parlascino
Auckland
Overview
22
22
years of professional experience
Work History
Employment Case Manager
Ministry of Social Development
09.2024 - Current
- Managed a caseload of 100+ clients
- Provided ongoing case management services, monitoring client progress toward employment goals and making necessary adjustments to plans.
- Conducted regular follow-up with clients and employers, providing ongoing support and troubleshooting any issues that arose during their transition into the workforce.
- Assessed and authorized applications for Jobseeker, disability and sole parent benefits including other government funding and financial assistance programs.
- Facilitated collaboration between various community organizations and social enterprises to coordinate support services for clients, trainings and maximizing program impact.
- Developed customized employment plans for clients, addressing unique career goals and barriers to employment.
- Conducted comprehensive assessments of client needs for vocational rehabilitation services.
- Assisted clients in preparing resumes, cover letters, and other application materials tailored to specific job opportunities.
- Negotiated solutions between employers and clients to resolve workplace conflicts or challenges, promoting long-term job retention.
- Organized job fairs and networking events connecting employers with qualified candidates seeking employment opportunities.
Employment Support (100% Remote Role)
Ministry Of Social Development
11.2023 - 09.2024
- Assisted clients with their job applications and other employment needs including updating their internal HRM and CRM profiles
- Selected to work on pilot outbound employment focussed campaigns to support clients into employment by providing a wide range of services, including job searching coaching, CV making, tilored online job searching and training/upskilling referrals
- Collaborated with case managers, program coordinators and vacancy managers to resolve client's issues and remove barriers to employment
- Learned how to proficiently use a wide range of internal tools such as CRMs HRMs, job boards, and legislation databases to support decision making and client support
- Contributed to team development and learnings by collating best practises documents and weekly topic presentations shared during team meetings
Food and Beverage Manager
Hilton hotel
11.2022 - 11.2023
- Oversaw overall operations of a multisite F&B department. P&L, forecasting, budgeting, training.
- Resolved customer complaints involving food or beverage quality and service.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Managed payroll data entry and processing for 25 employees to comply with predetermined company guidelines.
- Screened and pre-interviewed candidates referred for hiring consideration.
- Developed and implemented safety standards and procedures to comply with health, alcohol, and fire regulations.
- Established departmental budgets and allocated resources to meet financial goals.
Venue Manager
Ebisu, Savor Group
11.2019 - 11.2022
- In charge of overall restaurant operations (budget, roster, liaising with suppliers)directly reporting to the group operations manager
- Implementation of new training programs and strategies to increase the successful achievement of KPIs
- Met and exceeded quarterly goals, with a track record of up to 150% increase in sales for targeted areas vs previous year (2019 vs 2018)
- Led collaboration with Zenkuro sake' brewery to create 2 exclusive products for both Ebisu and Azabu restaurants
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Directly responsible for a team of 20/25
- Working closely with the head chef on any menu update
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Monitored and handled employee claims involving performance-based and harassment incidents.
Assistant Venue Manager, Bar Manager (multi-role)
Ebisu/Azabu Savorgroup
01.2015 - 11.2019
- Throughout my tenure at Savor Group, I have held diverse positions, commencing as Head Waiter, progressing to the roles of Bar and Floor Manager and subsequently Assistant Venue Manager. In these capacities, I have not only demonstrated my proficiency in the development of cocktail and wine lists, diligent monitoring of stock ordering and stock-takes, and conducting wine tastings but also spearheaded training initiatives, recruited and managed team members, and assumed responsibility for payroll and wage cost control. My commitment to operational excellence and team leadership has enabled me to drive successful outcomes while fostering a positive and collaborative work environment.
Bar manager
Ventuno restaurant
10.2012 - 08.2013
- Supervised the smooth operation of the bar and restaurant service while being directly responsible for the beverage program and financials
Various Roles in Both Restaurant and Hotel
N/A
01.2003 - 01.2009
- Worked in a variety of establishments while studying hospitality. Roles include dishwasher, chef de partie, pastry and bakery, waiter, bartender, head bartender.
Education
Graduate Diploma - Human Resources Management
Southern Institute of Technology
Invercargill, NZ07-2025
WSET Wine Lvl 3 - Sake' Lvl 2 -
NZ Schoold of Food And Wine
Auckland, New Zealand2016
Hospitality/Hotel Management -
IPSSART "G. De Carolis"
Italy2009
Skills
- Leadership
- HR policies and procedures
- Employee Performance Evaluations
- Talent acquisition
- Health and safety, First Aid
- Training and mentoring
- Hiring and Onboarding
- Financial reporting
- Budget Control
- Stakeholder management
- Sales & Marketing
- Proficient with multiple CRM, HRMs, rostering and restaurant booking systems: BambooHR, UKG Kronos, Deputy, Salesforce, SAP Successfactors, Ipayroll, Sevenrooms, Onetap
Publications
Wine writer/consultant, Gekkan NZ, Auckland
Writer of the monthly "Chris' pick", a wine educational column for the Japanese magazine GekkanNZ.
Languages
English
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Employment Case Manager
Ministry of Social Development
09.2024 - Current
Employment Support (100% Remote Role)
Ministry Of Social Development
11.2023 - 09.2024
Food and Beverage Manager
Hilton hotel
11.2022 - 11.2023
Venue Manager
Ebisu, Savor Group
11.2019 - 11.2022
Assistant Venue Manager, Bar Manager (multi-role)
Ebisu/Azabu Savorgroup
01.2015 - 11.2019
Bar manager
Ventuno restaurant
10.2012 - 08.2013
Various Roles in Both Restaurant and Hotel
N/A
01.2003 - 01.2009
Graduate Diploma - Human Resources Management
Southern Institute of Technology
WSET Wine Lvl 3 - Sake' Lvl 2 -
NZ Schoold of Food And Wine
Hospitality/Hotel Management -
IPSSART "G. De Carolis"
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