Summary
Overview
Work History
Education
Skills
Timeline
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Christian Percy

Takapuna,Auckland

Summary

Proven to excel in fast-paced environments, I leveraged my time management and customer service skills at Soul Bar & Bistro to significantly enhance guest satisfaction. My ability to quickly learn and foster team unity has consistently led to high customer retention and efficient operations across various roles. My current profession as a full-time barber at Heads Hair & Design has enabled me to grow in character and further upskill in my customer service skills, customer satisfaction and shop management, considering I open, close, and run the shop alone some days.

Overview

4
4
years of professional experience

Work History

Barber

Heads Hair Design
04.2024 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and quality results.
  • Created strong bonds with my colleagues, managers and boss.

Restaurant Waiter

Soul Bar & Bistro
03.2022 - 12.2022
  • Maintained clean and organised dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Worked diligently as FOH & BOH, learning the ropes of management and communication in a busy environment to ensure efficiency and quality.

Personal Assistant

Construct Interiors
02.2021 - 02.2022
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Coffee runs

Education

Certificate Of Commercial Barbering, Level 4 - Barbering

Cut Above Academy
Auckland, AUK

CIty Impact Church School
Auckland, AUK

Level 2 -

Kristin School
Albany, AUK

CIty Impact Church School
Auckland, AUK

Skills

- Fast learner

- Team bonding

- Time management

- Communication

- Customer service

Timeline

Barber

Heads Hair Design
04.2024 - Current

Restaurant Waiter

Soul Bar & Bistro
03.2022 - 12.2022

Personal Assistant

Construct Interiors
02.2021 - 02.2022

Certificate Of Commercial Barbering, Level 4 - Barbering

Cut Above Academy

CIty Impact Church School

Level 2 -

Kristin School

CIty Impact Church School

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Christian Percy