Christian Angel Acao
Christchurch,CAN
Summary
Motivated and detail-oriented hospitality professional with experience in housekeeping, night porter, and food and beverage service within a five-star hotel setting. Adept at ensuring high standards of cleanliness, security, and guest satisfaction. Strong ability to multitask, work under pressure, and contribute to a welcoming environment while aligning with companies' objectives.
Overview
2
2
years of professional experience
Work History
Night Porter
Fable Christchurch
Christchurch CBD, Christchurch
04.2024 - 12.2024
- Manage late-night check-ins, guest inquiries, and immediate needs efficiently.
- Conducted security checks throughout the hotel and monitored surveillance systems.
- Ensured public areas were clean and well-maintained, reporting any maintenance issues.
- Responded to emergency situations, including fire alarms and guest complaints.
- Assisted with late-night food orders, and supported the morning shift for breakfast preparation.
Room Attendant
Fable Christchurch
Christchurch CBD, Christchurch
01.2023 - 04.2024
- Changed linens, made beds, dusted surfaces, and cleaned bathrooms to maintain high cleanliness standards.
- Restocked toiletries, towels, and amenities.
- Assisted guests with special requests, such as extra pillows, towels, or amenities.
- Ensured compliance with health and safety standards.
Education
Some College (No Degree) - Elementary Education
St. Rita's College of Balingasag
PhilippinesSkills
- Emergency response
- Customer service
- Problem solving
- Team Collaboration
- Time management
- Security checks
- Housekeeping and sanitation standards
- POS system and cash handling
- Attention to detail
- Physical stamina
References
References available upon request.
Timeline
Night Porter
Fable Christchurch
04.2024 - 12.2024
Room Attendant
Fable Christchurch
01.2023 - 04.2024
Some College (No Degree) - Elementary Education
St. Rita's College of Balingasag
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