Christian Fereti Teo
Auckland,Manurewa
Summary
Proven ability to enhance customer satisfaction and streamline operations, demonstrated during my tenure at Taumeasina Island Resort. Excelled in teamwork and cleanliness, contributing to efficient service delivery. Leveraged problem-solving skills and attention to detail in a fast-paced environment, significantly improving guest flow and dining experience. Skilled in both food presentation and clear communication, I consistently exceed employer expectations.
Overview
3
3
years of professional experience
Work History
Waiter's Assistant
Taumeasina Island Resort
06.2023 - 09.2023
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Informed customers about daily and seasonal specials.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Marketing Intern
Digicel Samoa
02.2021 - 02.2022
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Scheduled social media postings to advertise products and generate site traffic.
Education
High School Diploma -
CISCO Network Academy (Samoa)
Apia, Samoa01.2019
High School Diploma -
Avele College
Apia Samoa12.2018
Skills
- Food presentation
- Cleanliness
- Order Taking
- Professional Appearance
- Efficient Work Pace
- Safe Food Handling
- Cash Handling
- Teamwork and Collaboration
Languages
Samoan
Native or Bilingual
Timeline
Waiter's Assistant
Taumeasina Island Resort
06.2023 - 09.2023
Marketing Intern
Digicel Samoa
02.2021 - 02.2022
High School Diploma -
CISCO Network Academy (Samoa)
High School Diploma -
Avele College
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