Christina Failautusi
Timaru,CAN
Summary
Dynamic and bilingual professional with a proven track record at PAK'nSAVE, adept in team building and maintaining high standards of service. Excelled in training and guiding teams at Dennys Restaurant, enhancing kitchen efficiency and hygiene. Skilled in multitasking and problem-solving, ensuring top-notch customer satisfaction and operational excellence. Enthusiastic but also very professional when it comes to customer and meeting there needs. Hardworking, driven and will always look to exceed in any given task.
Overview
2
2
years of professional experience
Work History
Online Assistant
PAK'nSAVE
02.2023 - 01.2024
- Assisted in the creation of training materials that helped onboard new team members quickly and effectively.
- Maintained detail records of client interactions, allowing for better tracking of needs
- Educated clients, guiding them toward making well purchasing decisions
- Organized meetings communicating amongst others
- Delivered great customer service by addressing concerns in a timely manner
- Managed daily tasks
- Assisted co workers and staff members on a daily basis
- Completed log forms, reports and documents
Chef /Crew Trainer
Dennys Restaurant
01.2022 - 12.2022
- Chef and trained trainees; oversaw staff to ensure requirements were met
- Trained staff to perform various preparation tasks under pressure
- Handled and stored food to eliminate illness and cross contamination
- Continually improved kitchen staff by enforcing strict hygiene protocols
- Maintained high standard of cleanliness and organization
- Achieved consistency
Education
Porirua College
Wellington, NZ12-2021
Skills
- Bilingual (Samoan, English & Tongan)
- Approachable
- Ensuring tasks are performed to a high standard and to the best of my ability
- Team building and also team work
- Punctual
- Positive attitude always
- Self motivated
- Problem solving/driven
- Attention to detail
- Multitasking/organized and clean
Timeline
Online Assistant
PAK'nSAVE
02.2023 - 01.2024
Chef /Crew Trainer
Dennys Restaurant
01.2022 - 12.2022
Porirua College
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