Christina Hong
Auckland,Pinehill
Summary
Dynamic and results-oriented professional with a proven track record at Woolworths Distribution Centre, enhancing brand awareness and streamlining processes for increased productivity. Expert in language fluency and multitasking, I excel in fast-paced environments, significantly improving customer engagement and team efficiency. Skilled in fostering strong relationships and efficient organization, I bring a comprehensive skill set to exceed employer expectations. Motivated Wait Staff Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Assistant
Woolworths Distribution Centre
06.2023 - Current
- Assisted with the development of marketing campaigns, resulting in increased brand awareness and customer engagement.
- Assisted in the creation of training materials that helped onboard new team members quickly and effectively.
- Oversaw inventory management systems which ensured adequate stock levels were maintained while minimizing excess storage costs.
- Streamlined processes for improved task management and increased team productivity.
Korean Language Teacher
The Korean School Of Auckland
02.2020 - 11.2023
- Immersed students in unfamiliar cultures by designing hands-on activities.
- Organized list of resources to help students go beyond classroom environments and delve into topics of interest.
- Improved students" language skills by incorporating interactive activities and multimedia resources into lessons.
- Collaborated with colleagues to develop interdisciplinary units, promote connections between curriculums, and enrich educational experience.
- Established a positive learning environment through consistent reinforcement of classroom expectations and respectful interactions among students.
- Strengthened students'' cultural understanding through exposure to Korean history, literature, and current events in lesson content.
Wait Staff Member
Korean Spice House Restaurant
01.2022 - 11.2022
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Wait Staff Member
Jami BBQ Restaurant
01.2021 - 12.2021
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Education
Bachelor of Commerce - Marketing
University of Auckland
Auckland, NZ11.2026
Bachelor of Commerce - International Business
University of Auckland
Auckland, NZ11.2026
Skills
Language Fluency
Native fluency in Korean
Studied Chinese for 2 years
Multitasking and Time Management
Fast Learner
Clear Communication
Customer relations and communications
Strong multitasking
Certification
- Certified Korean Language Teacher, - 3 Years
Languages
Chinese (Mandarin)
Elementary
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Online Assistant
Woolworths Distribution Centre
06.2023 - Current
Wait Staff Member
Korean Spice House Restaurant
01.2022 - 11.2022
Wait Staff Member
Jami BBQ Restaurant
01.2021 - 12.2021
Korean Language Teacher
The Korean School Of Auckland
02.2020 - 11.2023
Bachelor of Commerce - Marketing
University of Auckland
Bachelor of Commerce - International Business
University of Auckland
Similar Profiles
Clayton MorrisClayton Morris
Inventory Administrator at Woolworths Distribution CentreInventory Administrator at Woolworths Distribution Centre
Mario CarreonMario Carreon
Logistics Team Member at Woolworths Distribution CentreLogistics Team Member at Woolworths Distribution Centre
Niru ShivaNiru Shiva
Pick Packer at Woolworths Distribution CentrePick Packer at Woolworths Distribution Centre