Christina Joy Sue
Wellington,WGN
Summary
Detail-oriented Finance Coordinator with over 6 years in accounts payable and 20 years of practical experience. Expertise in financial processes and their impact on organizational performance. Committed to leveraging customer service and administrative skills while adapting to new systems in a collaborative or independent environment.
Overview
32
32
years of professional experience
Work History
Acting Team Leader
Salvation Army Family Store
Lyall Bay
07.2021 - Current
- Supervised Family Store sales floor operations, providing guidance and support to staff to enhance customer experience.
- Directed cashier coverage and ensured high-quality customer service during peak shifts to maintain operational flow.
- Managed shop operations, coordinated staff and volunteer coverage during team leader's absence, and ensured timely processing of timesheets and monthly banking sheets for payroll.
- Adjusted weekly hours to 37.5 to meet staffing needs. to 37.5 to meet operational demands.
- Trained volunteers and associates on donation handling procedures.
Casual Retail Assistant
Salvation Army Family Store
Lyall Bay
06.2021 - Current
- Provided customer service, enhancing overall shopping experience
- Maintained shop cleanliness and organized stock layout for better accessibility
- Pricing clothing, bric-a-brac
- Organized donations, improving processing efficiency
- Completed end-of-day banking tasks to ensure financial accuracy
Retail Assistant (Second In Charge)
Salvation Army Family Store
Lyall Bay
11.2021 - 07.2022
- Filled in for team leader during temporary leave, ensuring continuity of operations and team support.
- Sorted donated merchandise for quality, condition, and sales floor readiness.
- Provided courteous service to customers and donors at Salvation Army Family Store, enhancing overall shopping experience.
- Sorted donated merchandise for quality and condition, preparing items for sales floor and maximizing revenue potential.
- Fulfilled a permanent role with a commitment of 25 hours weekly
Accounts Payables Co-ordinator
Family Planning Association Inc
Wellington
02.2014 - 06.2021
- Managed national accounts, ensuring timely payment and reconciliation of monthly accounts
- Managing the national expense reimbursements ensuring weekly expense reimbursements are paid and reconciled
- Processed purchase orders for timely procurement
- Developed and improved systems and procedures to enhance operational efficiency
- Managed national expense reimbursements, ensuring prompt payment and reconciliation of weekly reimbursements
- Providing back up and assisting the Accounts Receivables
- Supported the Financial Controller in managing financial tasks.
- Reason for Leaving: Need to support a member of my family in crisis
Prize Payments/Creditors Officer/Reception Duties when required
New Zealand Lotteries Commission
WELLINGTON
10.1996 - 01.2013
- Facilitated payment of lottery prizes to winners, ensuring timely disbursement and customer satisfaction
- Handled and resolved winner inquiries by telephone, enhancing communication and support
- Welcomed and assisted prize winners upon arrival
- Executed precise data entry tasks, maintaining a high level of accuracy in all records.
- Completed various tasks based on the Finance Manager's requests.
- Managed reception area by efficiently distributing external and internal calls while welcoming and assisting visitors.
- Oversaw reception duties, including call handling and visitor greetings: Distributing external/internal calls efficiently, meeting and greeting visitors
- Transitioned to new job designation after a successful tenure from December 1998 to 2013
Senior Word Processor/Receptionist
New Zealand Lotteries Commission
WELLINGTON
10.1996 - 12.1998
- Supervised and delivered effective word processing and voice management services
- Delivered competent administrative support to enhance team productivity.
- Delivered friendly service to staff during daily operations. to all staff, fostering positive workplace relationships
- Provided efficient administrative support to ensure smooth operations., competent administrative support
- Assisted Executive Senior Management team for one month by organizing meetings and handling correspondence.
Word Processor
New Zealand Lotteries Commission
WELLINGTON
04.1996 - 10.1996
- Executed word processing tasks efficiently
- Performed Typed dictation using Dictaphone, producing clear and organized transcripts. for documentation
- Decided to remain in Wellington after office relocation to Auckland.
Word Processor/Trainee Manageress
Secretarial Services (Just A Sec)
Kilbirnie
03.1995 - 04.1996
- Word Processing service for the public i.e. CVs, assignments, letters, reports, legal typing, medical typing
- Dictaphone typing for Doctors
- Managed customer inquiries to ensure timely responses and satisfaction
- Executed binding and laminating tasks for various documents to ensure professional presentation.
- Managed daily banking activities, including deposits and withdrawals, to maintain accurate financial records.
- Compiled end-of-month financial reports to ensure accurate accounting records.
- Oversaw daily operations of office, ensuring efficiency and organization
- Supervised one staff member, providing guidance and support
- Reason for leaving: I resigned from the position as the business was in the process of selling.
Education
School Certificate -
Office Assistants Course
Wellington Polytechnic
Skills
- Customer Service
- Cashiering
- Data Entry
- Modern POS Systems
- Banking Software
- Sage 300
- SAGE Accpac
- SAP/CRM
- Current Microsoft Word
- Current Microsoft Excel
- Current Microsoft PowerPoint
- Word Processing
- Voice Recognition
- Modern Call Management
- Skills and Experience
- Systems Used
Personal Information
Driving License: Full
Hobbies and Interests
Driving License: Full
Volunteer Experience
Driving License: Full
My strong points are:
Driving License: Full
Personal Details
Driving License: Full
Timeline
Retail Assistant (Second In Charge)
Salvation Army Family Store
11.2021 - 07.2022
Acting Team Leader
Salvation Army Family Store
07.2021 - Current
Casual Retail Assistant
Salvation Army Family Store
06.2021 - Current
Accounts Payables Co-ordinator
Family Planning Association Inc
02.2014 - 06.2021
Prize Payments/Creditors Officer/Reception Duties when required
New Zealand Lotteries Commission
10.1996 - 01.2013
Senior Word Processor/Receptionist
New Zealand Lotteries Commission
10.1996 - 12.1998
Word Processor
New Zealand Lotteries Commission
04.1996 - 10.1996
Word Processor/Trainee Manageress
Secretarial Services (Just A Sec)
03.1995 - 04.1996
School Certificate -
Office Assistants Course
Wellington Polytechnic