Christina Qi

This is my second full-time job in New Zealand.

• Job Objective:

Ensuring the smooth and efficient operation of the buffet;

Delivering a consistently high standard of professional customer service.

• Key Responsibilities:

Setting up buffet stations before the start of service;

Replenishing buffet stations in a timely and efficient manner;

Properly returning and storing all buffet food items;

Regularly cleaning all buffet stations, equipment, and food labels;

Ensuring minimal food wastage and spoilage;

Greeting and welcoming customers upon arrive;

Responding to and resolving customer inquiries in a timely manner;

Addressing customer complaints quickly and appropriately.

This was my first official full-time job in New Zealand after I graduated in Otago University.

• Job Objective:

Delivering exceptional customer service and creating unforgettable travel experiences for customers.

• Main responsibilities:

Welcoming and guiding customers;

Ensuring customers' safety and health;

Preparing food and tableware for customers;

Cleaning vessels and onboard facilities;

Replenishing stock and ensuring rotation;

Selling products and manage bars;

Communicating with customers and addressing inquiries;

Providing explanations of the itinerary and the attractions.

This was my first official full-time job after I obtained my bachelor's degree.

• Main Responsibilities:

Managing daily attendance;

Purchasing, managing, and distributing office stationery;

Receiving residents and visitors;

Planning department meetings.

This was a full-time internship job that I undertook before completing my undergraduate studies.

• Main responsibilities:

Answering phone calls and recording information;

Receiving, inspecting, tagging, and categorising clothes;

Checking, packaging, and delivering cleaned clothes;

Recording and reporting deliveries.