Summary
Overview
Work History
Education
Summary of Key Skills
Timeline
Generic

Christine Baxter

25c Taylors Ave Christchurch

Summary

Accomplished Interim Surgical Nursing Director at Health New Zealand Te Whatu Ora, renowned for strategic vision and relationship building. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Demonstrated success in overseeing clinical operations, enhancing patient care, and implementing quality improvement initiatives to achieve clinical excellence.

Track record of fostering supportive environments and mentoring nursing leaders to develop high performance teams and deliver quality patient centred care.

Overview

14
14
years of professional experience

Work History

Interim Surgical Nursing Director

Health New Zealand Te Whatu Ora
03.2022 - Current
  • Developed high-performing team of Surgical Cluster Senior Nursing by providing mentorship, guidance, and opportunities for professional growth.
  • Comprehensive understanding of Nursing Scope of practice to build teams that promotes top of scope practice and explores opportunities for care efficiencies and future workforce resilience.
  • Developed innovative solutions to support effective use of Bed capacity to enable both Acute and Elective Patient capacity.
  • Experienced in people management, working in partnership with People and Capability business partners to ensure sound employment process when managing investigations, health and wellbeing issues, or long term unplanned leave.
  • Manages budgets and controls costs, achieving financial targets without compromising patient care quality. Skilled in Care Capacity Demand Management as a means to implement safe base rosters and respond to variance in care capacity.
  • Promotes professional Nursing practice that is patient centred and evidence based to deliver quality Surgical Care for Patients and their Whanau across a variety of Surgical Specialities.
  • Demonstrated Cultural competency promoting a culture with an Equity focus

Nurse Manager Christchurch Outpatients

Health New Zealand Te Whatu Ora
02.2019 - 03.2022
  • Redefined the Nursing model of care, ensuring appropriate task allocation and top of scope practice to establish consistent practice across multiple services.
  • Exploration of the Health Care Assistant Scope of practice, and utilisation of the Calderdale Framework to determine appropriate tasks that could be delegated including Blood Pressures, Height and Weight collection and Blood glucose monitoring.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Served as a key point of contact between nursing staff, medical, administration, and other healthcare professionals to enable the smooth coordination for in excess of 700 Outpatient appoints daily.
  • Looked for opportunities to relocate Outpatient care that was based in inpatient areas to promote an improved patient experienced and standardised way of working.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.


Clinical Nurse Educator General Surgery

Health New Zealand Te Whatu Ora
08.2018 - 02.2019
  • Enhanced patient outcomes by developing and implementing evidence-based educational programs for clinical staff.
  • Provided Clinical Coaching and Mentoring to the Nursing team from Pre-registration Nursing Students supporting the DEU, to Internationally Qualified Nurses transitioning to practice as well as growing future leaders through Postgraduate Nursing courses.
  • Developed a General Surgery Nursing Education Strategy based on Fundamental Nursing Cares - each month had an identified education focus linked to relevant pathophysiology and specific Nursing cares.
  • Developed comprehensive competency assessments, effectively measuring nursing staff knowledge and skill levels. Developed Performance Improvement Plans and provided clinical coaching to enable individuals to improve their practice.
  • Developed comprehensive competency assessments, effectively measuring nursing staff knowledge and skill levels.

Interim Service Manager General Surgery

Health New Zealand Te Whatu Ora
04.2018 - 08.2018
  • Resolved Patient and Whanau complaints in professional and timely manner. Coordinated written responses for Official Information Act requests and Health and Disability Commissioner.
  • Contingency planning to ensure robust health care delivery during large scale industrial action
  • Supported a large administration team with a change of Patient administration system.
  • Responsible for the resourcing and booking of both Outpatient clinics and Theatre schedules, ensuring that they were prioritised with longest wait greatest need principles.
  • Development of Service based policies and procedures as well as individual desk files and contributed to business continuity plans.


Lecturer

University of Otago Centre Postgraduate Nursing
02.2011 - 11.2016
  • Course Convenor Advanced Health Assessment and Nursing leadership and management papers, developing relevant curriculum to cultivate critical thinking skills.
  • Course Convenor Altered Health States paper for Masters of Nursing Science degree for Pre-registration students. A systems based paper that created links between Pathophysiology and Nursing Fundamentals of care.
  • Provided supervision for Masters Dissertation and Thesis students.
  • Contributed to development of revised Nurse Practitioner and Nurse Prescribing pathways for academic institutions.
  • Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
  • Developed strong relationships with colleagues both Regionally and Nationally collaborating on Clinical Expertise to enhance learning outcomes and share knowledge.

Education

Masters of Health Science Clinical Nursing -

University of Otago
Dunedin, NZ
11-2011

Bachelor of Nursing -

Ara Institute of Canterbury
Christchurch, New Zealand, NZ
09-2003

Summary of Key Skills

Patient-centred and solution-focussed management style –  responsive and able to deal with issues when they arise, focussed on developing solutions that will resolve the underlying problem while delivering patient centred care that meets organisational requirements.  Develops models of care to meet the demands of a constantly evolving Contemporary Health System. Undertakes research and consults widely to ensure that the full impact of a decision is understood.


Ability to build and motivate teams – can flexibly manage staff to meet the needs of the unpredictable surgical environment. Completed a dissertation that identifies specific leadership strategies for effective management of the multigenerational nursing workforce, and has demonstrated the ability to build collaboration, resolve conflict and find creative solutions to challenges that arise. Influences their practice and approach by engaging positively alongside them.


Strong self-management – takes responsibility for projects; demonstrates accountability and reflects appropriately on clinical experience to identify ways of improving the nursing care delivered both individually and at the service level. Deals with tasks quickly in an efficient and effective way.


Facilitates leadership growth with quality mentoring – promotes a culture of mentoring, by actively seeking opportunities to develop the next generation of Nurse Leaders and clinical experts.  Assists experienced staff members to become comfortable with new technology and clinical innovations and advanced nursing roles. Proven ability to support and develop skilled Charge Nurse Managers.


Clear accurate and articulate communication – precise and clear written documentation; interesting and informative oral communication; effective motivation and encouragement of other staff, and the ability to communicate health information in a way that patients and their families can comprehend. Very competent at public speaking and lecturing.


Skilled at People Management – promotes a team culture of excellence by leading organisational change, undertaking investigations, succession planning, capability development, workforce planning and resolution of complex employment relations matters. Ensures good process occurs to achieve positive and supported outcomes to meet organisational need.

Timeline

Interim Surgical Nursing Director

Health New Zealand Te Whatu Ora
03.2022 - Current

Nurse Manager Christchurch Outpatients

Health New Zealand Te Whatu Ora
02.2019 - 03.2022

Clinical Nurse Educator General Surgery

Health New Zealand Te Whatu Ora
08.2018 - 02.2019

Interim Service Manager General Surgery

Health New Zealand Te Whatu Ora
04.2018 - 08.2018

Lecturer

University of Otago Centre Postgraduate Nursing
02.2011 - 11.2016

Masters of Health Science Clinical Nursing -

University of Otago

Bachelor of Nursing -

Ara Institute of Canterbury
Christine Baxter