Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christofer Pasion

Auckland,AUK

Summary

  • Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
  • Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
  • Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

6
6
years of professional experience

Work History

Staff Member

Dunkin Donuts
Domestic Airport, Auckland
07.2024 - Current
  • Collaborated with team members to maintain high standards of customer service.
  • Managed inventory levels and organized stock in designated storage areas.
  • Assisted in daily operations to ensure smooth workflow and efficient service.
  • Supported training initiatives for new staff to enhance team performance.
  • Participated in team meetings, presentations and special events.
  • Trained newly hired employees regarding company policies and operations.
  • Responded to customer queries and complaints to promote overall satisfaction.
  • Answered phone calls and routed correspondence to appropriate staff members.
  • Managed calendars for senior staff, scheduling appointments and meetings.
  • Maintained inventory levels of office supplies, placing orders when necessary.
  • Managed front desk operations, greeting visitors and directing them to appropriate departments.
  • Crafted specialty coffee drinks using various brewing techniques and equipment.
  • Provided exceptional customer service through friendly interactions and prompt order fulfillment.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Supported highest standards of conduct and service to support company reputation.

Customer Service Cashier /Cafe Barista

BP Connection
Mangere Bridge, Auckland
03.2022 - 03.2023
  • Assisted customers with inquiries and product information.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash, credit, and digital payments accurately.
  • Managed inventory by restocking merchandise as needed.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Prepared and served coffee beverages to customers efficiently.
  • Collaborated with team members to ensure smooth cafe operations.
  • Assisted customers with product inquiries and recommendations during busy shifts.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Balanced cash drawers at the end of each shift.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Cashier / Cafe Barista

The Coffee Club
Dressmart, Auckland
06.2019 - 11.2021
  • Processed customer transactions efficiently and accurately at the point of sale.
  • Maintained cleanliness and organization of the cashier area and surrounding displays.
  • Assisted customers with inquiries and product selections to enhance their shopping experience.
  • Operated cash register and handled various payment methods with precision.
  • Balanced cash drawer at shift end to ensure accurate financial reporting.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
  • Developed a working knowledge of different types of coffees and teas available in the shop.
  • Greeted guests with pleasant smile and superior customer service.
  • Supported highest standards of conduct and service to support company reputation.
  • Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Checked temperatures of freezers, refrigerators, and heating equipment.
  • Gave samples of popular coffee and tea blends to create sales opportunities.

Education

High School Diploma -

Marcellin College
Royal Oak
12-2020

Skills

  • Cash handling
  • Point of sale
  • Inventory management
  • Espresso machine operation
  • Product knowledge
  • Customer service
  • Team collaboration
  • Training new employees
  • Effective communication
  • Time management
  • Reliability and punctuality
  • Inventory restocking
  • Customer assistance
  • Multitasking and organization
  • Customer service excellence
  • Ordering and stocking
  • Point-of-sale system operation
  • Loyalty program promotion
  • Staff training
  • Interpersonal skills

Timeline

Staff Member

Dunkin Donuts
07.2024 - Current

Customer Service Cashier /Cafe Barista

BP Connection
03.2022 - 03.2023

Cashier / Cafe Barista

The Coffee Club
06.2019 - 11.2021

High School Diploma -

Marcellin College

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Christofer Pasion