Christopher Furey
Mangere Bridge,AUK
Summary
I am a results-driven professional providing customers with tailored solutions to meet their needs. I successfully establish relationships with customers and deliver quality service through top-notch oral and written communication, active listening and analytical problem-solving skills. Additionally, I am an agile individual with excellent customer service skills and attention to detail. I thrive as a team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy. I also enhance customer experiences by employing service-oriented behaviours, understanding customer desires and providing customized solutions to build loyalty.
Overview
21
21
years of professional experience
Work History
Project Support
Life Community Trust
11.2023 - 12.2023
- Identified needed resources and distributed responsibilities to manage and execute project objectives and deliverables (over 30,000 Christmas Boxes).
- Maintained open communication by presenting regular updates on project status to clients.
- Resolved client complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Human Resources Assistant
Electoral Commission
07.2023 - 11.2023
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Participated in recruitment and selection process for new hires. (over 150 temporary staff members)
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
Team Leader, Logistics
GPC
09.2022 - 09.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Monitored logistics performance and identified improvement opportunities.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Aide Assistant
Kingman Chaplaincy
05.2016 - 01.2020
- Managed multiple programs simultaneously using
organisational and analytical skills in addition to
facilitating classroom sessions. - Had personal brainstorming and debriefing sessions
regularly with direct supervisors with an eye to
improving the overall benefits of the department. - Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
Aide Assistant
Chaplaincy Group
05.2013 - 04.2016
- Followed up on communication with program enrolees
through face to face appointments. - Managed multiple programs simultaneously using
organisational and analytical skills in addition to
facilitating classroom sessions. - Had personal brainstorming and debriefing sessions
regularly with direct supervisor with an eye to improving the overall benefits of the programs. - Taught several different program events and sessions
using interpersonal, organisational and communication
skills. - Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
Woodshop Analyst
ACI
05.2011 - 04.2013
- Quickly learned new skills and applied them to daily
tasks, improving efficiency and productivity. - Managed shops inventory including ordering, distribution and storage of lumber, tools and consumable goods.
- Organised and led monthly department safety briefings with the entire team.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Graphic Designer
Revolution GraphX
08.2002 - 05.2010
- Developed creative design for print materials, brochures, banners and signs.
- Created digital image files for use in digital and
traditional printing methods. - Met with customers to present mockups and collect
information for adjustments. - Built corporate brands by designing cohesive looks
between elements such as logos and letterheads. - Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Arts - Theology / Communication
Aquila College of Ministry
Sydney, NSW, Australia12.1993
Skills
- Motivational Leadership
- Verbal and Written Communication
- Coaching and Training
- Team Building
- Workflow Planning
- Personnel Management
- Hiring and Training
- Time Management
- Applicant Screening
- Employee Development
References
Gregory Smith - Character Reference, 027 358 1989
Ned So'e - Character Reference, 021 916 593
Paul Cato - Direct Supervisor, 0210 342 797
Timeline
Project Support
Life Community Trust
11.2023 - 12.2023
Human Resources Assistant
Electoral Commission
07.2023 - 11.2023
Team Leader, Logistics
GPC
09.2022 - 09.2023
Aide Assistant
Kingman Chaplaincy
05.2016 - 01.2020
Aide Assistant
Chaplaincy Group
05.2013 - 04.2016
Woodshop Analyst
ACI
05.2011 - 04.2013
Graphic Designer
Revolution GraphX
08.2002 - 05.2010
Associate of Arts - Theology / Communication
Aquila College of Ministry
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