I am an ethusiastic, confident, hard-working, positive person who has a passion for providing top quality customer service. Also a fast learner and have an eye for detail and problem solving.
Overview
11
11
years of professional experience
Work History
Stocker
Costco Wholesale
North West
09.2022 - Current
Inspected stock for damage or defects and reported issues to management.
Removed outdated products from shelves in accordance with company policy.
Organized storage areas for efficient use of space.
Stocked shelves with newly arrived products.
Monitored expiration dates of perishable items to ensure freshness.
Recorded quantity, type and value of materials or items received.
Verified pricing accuracy on shelves against invoices from vendors.
Ensured that all products were labeled properly before stocking the shelves.
Arranged merchandise in an attractive manner to promote sales.
Maintained a neat, clean and orderly warehouse environment at all times.
Participated in physical inventories of stock on hand periodically.
Provided customer service by answering questions about product location, price and availability.
Replenished items to maintain stock availability.
Resolved or assisted in handling routine customer concerns within established guidelines.
Faced products on shelves and displays to meet company policies.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Lifted materials of varied weights on regular basis.
Palletized merchandise for easy movement to sales floor locations.
Assisted customers by locating items and loading heavy purchases in vehicles.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Pak’n’save Lincoln Road
03.2020 - 10.2021
Grocery Stocker
Paknsave
Henderson
03.2019 - 10.2020
Processed returns and exchanges efficiently according to company policy.
Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
Ordered additional stock when needed from vendors or suppliers to maintain appropriate inventory levels.
Assisted customers in locating desired items within the store.
Inspected product quality and quantity before restocking shelves with new items.
Restocked shelves after each customer purchase for optimal display presentation.
Rotated and faced product displays for optimal visual appeal.
Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
Responded quickly to any customer inquiries or complaints regarding stocked items.
Checked expiration dates on perishable items to guarantee freshness.
Organized backroom storage areas in order to maximize space utilization.
Reported any damaged goods or out-of-date items immediately to management personnel.
Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Assessed floor displays to restock merchandise.
Maintained current and accurate inventory with cycle counts and audits.
Assisted customers with product, promotion, and policy information.
Updated pricing and sales signs to promote merchandise.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Roofer/Labourer
Affordable Spouting and Roofing Ltd.
09.2014 - 07.2015
Bricklane Restaurant and Bar
New Lynn
Did prep as work experience for my cookery course.
Eloong Internet Centre
New Lynn
Customer service, basic computer maintenence
Maldito Mendez
Prep, unfortunately they were in need of more than entry level knowlegde of cookery.
Education
Training -
Auckland Hotel and Chefs Training School
01.2013
High School -
Avondale College
01.2011
Skills Update -
Kelston
01.2011
High School -
Keltson Boys High School
01.2010
Skills
Customer service
Team player
Outgoing personality
Responsible
Reliable
Hard work
Physical work
Inventory management
Customer assistance
Quality assurance
Effective communication
Problem resolution
Attention to detail
Time management
Team collaboration
Recordkeeping
Key Skills And Qualities
Customer service: I am polite and work to the customers wants and needs to make sure the customer is satisfied.
I love hard and physical work. I love pushing myself and trying to do more and more every day.
I have an outgoing personality, I can be a team player and/or work on my own. I am responsible and reliable.
References
Richard Wu, Eloong Internet Centre, 022 478 0918
Renee Cotterill, 027 215 5626
Hobbies and Interests
I enjoy music, my guitar, computer games and I love to be in the kitchen.
I enjoy learning new things.
I am a very family-oriented person, so I love to spend time with family and friends.
Qualifications And Work Skills
Level 2 & 3 Cookery
Health and Safety Cert. (Food prep and workplace)
Auckland Hotel and Chefs Training School
Customer service and basic computer maintenance (Eloong Internet Centre)
Work Record
Bricklane Restaurant and Bar, New Lynn, Auckland, Did prep as work experience for my cookery course.
Eloong Internet Centre, New Lynn, Auckland, Customer service, basic computer maintenance.
Maldito Mendez, Prep, unfortunately they were in need of more than entry level knowledge of cookery.
Pak’n’save Lincoln Road, 03/20, 10/21
Affordable Spouting and Roofing Ltd., Roofer/Labourer, 09/14, 07/15