CHRISTOPHER JONATHAN NAIDOO
Glen Eden,,AUCKLAND
Summary
Tireless IT Technician committed to supporting customer satisfaction with response times, resolution acceptance and communication. Amiable provider of invaluable services needed to keep businesses up and running. Versed in replacing and repairing damaged hardware and upgrading and installing anti-virus software.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Junior I.T Technician
RIGABYTE
11.2021 - 02.2023
- Perform troubleshooting to diagnose and resolve problems
- Maintain records/logs of repairs and fixes
- Install and configure appropriate software and functions according to specifications
- Setup workstations for clients with necessary peripherals devices
- Check computer hardware to ensure functionality in clients Pc
- Create / Design / Manipulate intricate graphics for clients
- Call outs to commercial and private clients for troubleshooting, installation, consultation purposes.
Supervisor/I. T Support
METROFILE
02.2004 - 10.2006
Technical support
- General Maintenance of Network systems,
- Installing and configuring Hardware and Software
- Solving any Technical Issues.
Education
National Diploma - Nationional Diploma in Information Technology
University of South Africa
true02.2026
Certificate I - Comptia A+ Core 1
Comptia
USA06.2023
Skills
- Application Installations
- Verbal and Written Communication
- Technical Troubleshooting
- Multitasking and Prioritization
- Defect Analysis and Resolution
- Issue and Resolution Tracking
- Computer Diagnostics
- Organizational Skills
- Microsoft Windows and Office
- Interpersonal Skills
- Software Evaluation
- Help Desk Support
- Error Detection
- Analytical and Methodical
- Account Administration
- Service Schedule Coordination
- Resolving Problems and Incidents
- System Performance Assessments
- Customer Service
- Attention to Detail
- Tracking and Documentation
- Hardware and Software Repair
- Troubleshooting Network Issues
- Customer Service Support
- System Performance Assessment
- Troubleshooting and Diagnostics
- Service Desk Team Management
- Problem-Solving
- Component Replacement
- Desktop Partitioning Software
- Online Chat Support
- Hardware Evaluations
- Time Management
- Computer System Diagnostics Software
- Device Installation
- Report Preparation
- Software Patches
- Employee Computer Support
Certification
National Diploma - Information Technology (Currently Studying final level)
Comptia A+ Core1(Hardware)
References
References: Owner: Rupesh Riga Contact: +27844094439 Email: rupesh@rigabyte.co.za,
References: Agency (Kelly Industrial Recruitment): Durban (031 307 7044)/ Pinetown Contact: 031 709 2305 Metro file: Linda Pollock / Robby Henderson - 031 716 6500 Address: 3 Clubhouse place, West Mead, Durban, 3610
Interests
Community Involvement , Volunteer at Parkrun SA (Ladysmith) - Marshal
Volunteer at Local Church – Sound desk.
Volunteer at Local Church - Assistant Bible study Lecturer
Timeline
Junior I.T Technician
RIGABYTE
11.2021 - 02.2023
Supervisor/I. T Support
METROFILE
02.2004 - 10.2006
Technical support
National Diploma - Nationional Diploma in Information Technology
University of South Africa
Certificate I - Comptia A+ Core 1
Comptia
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