Driven Hospitality specialist with 15 years of experience in the hospitality industry and unwavering passion for delivering an excellent customer experience. Superior skills in front-of-house and back-of-house management, overseeing all-staff efficiency and acquiring professional customer feedback. Solid industry background and proven expertise in building and leading successful teams, priding myself on always having a great rapport with staff. Talented problem-solver ready to back up fellow employees at any time.