Azure DevOps
Ciara Jaiswal
IT Project Manager
Hamilton,WKO
Summary
Enthusiastic IT project manager well-versed in infrastructure, software and security project solutions. Forward thinking and strategic leader with Agile experience. Demonstrated skill in translating technical requirements to business solutions. Highly adept in requests for proposal development and technology needs assessments. Successful 5-year record of building positive relationships with internal and external stakeholders.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
IT Project Manager
NIWA
Hamilton, WKO
06.2021 - Current
- Leading technical upgrade projects by working and coordinating with Deloitte consultants and developers for integrations.
- Prepared Solutions report to introduce Change Management in IT Projects Team and implementation strategies for Research Project coordinations. Conducted & managed weekly, and bi-weekly agile sprints with teams.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet NIWA's vision, mission and purpose.
- Prepared variety of different written communications, reports and documents to ensure smooth operations.
- Oversaw development and implementation of improvements to support and network operations.
- Used Scrum Agile Methodology in my work (Daily Scrum Meeting, Planning Poker, Sprint Backlog, 1on1 meetings.
ICT Engineer
Xtreme Productivity
Auckland, AUK
01.2018 - 12.2020
- Data management for external and internal stakeholders that contains data mapping, data imports, workflow management and data encryption in Dynamics 365.
- Communicating and Liaising with users and management to update procedure, quality control and implemented changes in required in data analyzing.
- Creating technical documentation containing procedure and instructions for operations such as guide to manually adding resources to Azure Active directory on virtual servers.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed team of developers deploying CRM for CFIB, training, and professional growth of employees.
JUNIOR APPLICATION SUPPORT ANALYST
CIANAA TECHNOLOGIES
Auckland, AUK
08.2017 - 11.2018
- Implemented credit card discovery software for lower level merchants.
- Design application training program for clients to better understand program efficiency.
- Increased compliance readiness for existing clients by 10% by building and maintaining customer relations.
- Organizing training sessions for clients and events for organizations looking for awareness in compliance and credit card discovery software.
- Collaborating with internal and external stakeholders to create business requirement document.
Education
Postgraduate Diploma - Applied Information in Project Management
Wintec
Hamilton 01.2021 - 11.2021
Bachelor of Science - Software Engineering
MANUKAU INSTITUTE of TECHNOLOGIES
Manukau, AUK 07.2014 - 07.2017
Skills
Agile framework
Leadership
Project lifecycle management
Budget administration
Collaboration
Software
JIRA Work Management
PSODA
Timeline
IT Project Manager
NIWA
06.2021 - Current
Postgraduate Diploma - Applied Information in Project Management
Wintec
01.2021 - 11.2021
ICT Engineer
Xtreme Productivity
01.2018 - 12.2020
JUNIOR APPLICATION SUPPORT ANALYST
CIANAA TECHNOLOGIES
08.2017 - 11.2018
Bachelor of Science - Software Engineering
MANUKAU INSTITUTE of TECHNOLOGIES
07.2014 - 07.2017