Ciara Kelleher
Christchurch
Summary
Proven track record in enhancing customer experiences and sales at Mitre 10 Mega, adept in upselling strategies and cash register operation. Demonstrated ability to maintain high cleanliness standards, contributing to loss prevention. Skilled in fostering positive relationships, showcasing effective communication and organizational skills. Achieved significant improvement in customer satisfaction and store efficiency.
Overview
3
3
years of professional experience
Work History
Dog Daycare Attendant
Donquest on Jessons Ltd
01.2025 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
Retail Worker
Mitre 10 Mega
05.2022 - 07.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Worker
Flo And Frankie
02.2022 - 05.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Personal Babysitter
Family Friends And Neighbors
12.2021 - 05.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
Education
Midwifery
Ara Institute of Canterbury
Christchurch, NZPapanui High School
Christchurch, NZ05.2022
Skills
- Store Cleaning
- Loss Prevention
- Shipment Receiving
- Order Processing
- Stock replenishment
- Sales Promotion
- Upselling strategies
- Cash Register Operation
- Customer Assistance
gym
In my free time i love to head to the gym to not only work on myself physically but mentally
Timeline
Dog Daycare Attendant
Donquest on Jessons Ltd
01.2025 - Current
Retail Worker
Mitre 10 Mega
05.2022 - 07.2024
Retail Worker
Flo And Frankie
02.2022 - 05.2022
Personal Babysitter
Family Friends And Neighbors
12.2021 - 05.2022
Midwifery
Ara Institute of Canterbury
Papanui High School
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