Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cica Milicevic

North Shore,AUK

Summary

I have extensive experience in costumer service, customer sales, hospitality, and I have provided professional cleaning services for high end customers. I am a mature individual and have proven that I am trustworthy, hardworking and reliable.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

Supervising Children and Parents

Care for kids
Albany , Auckland
12.2022 - Current
  • Supervising parents who have visiting rights with their children
  • Monitoring actions and words
  • Building a trustworthy relationship with Children

Chef

Fantails Childcare Silverdale
Silverdale , Auckland
08.2022 - 09.2023
  • Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
  • Monitored quality, presentation and quantities of plated food across line.
  • Exercised portion control for items served, eliminating waste.
  • Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.

North shore hospital cook kitchen assistant

North shore hospital
01.2018 - 05.2022
  • Prepared up to 700+ meals a day for patients - Apply health, safety and security practices - NZQA health and safety requirements - Apply food safety practices in a food related establishment
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Followed established procedures and requirements for safe food handling, storage and service.

01.2011 - 01.2018
  • Cleaning services - Clean and service 6 high end customers homes - Contact role over successfully for six years - New customer referrals

01.2008 - 01.2010
  • Of hot roast meals - Opened shop 7 days a week - Managed 2 sta members - Ordered supplies - Manages costs pricing - Prepared food to A rating standards

Blue Cat Chezneys Bar restaurant
Auckland
01.2005 - 01.2007

Head Chef

Flix restaurant Auckland
01.2002 - 01.2005

Sales Consultant

Replay Store
Croatia
06.2000 - 12.2001
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Responded to telephone and in-person requests for information.

Sales Consultant

Levi’s Jeans
Tuzla, Bosnia
05.1998 - 02.2000
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Bachelor of Arts -

School of Design And Arts Bosnia And Herzegovina
Tuzla
06.1989

Skills

  • Head Chef
  • Professional cleaner
  • Retail sales
  • 1998 University of Economics
  • Administrative Sales School
  • Window dresser
  • Food grade rating
  • Hygiene certificate

Timeline

Supervising Children and Parents

Care for kids
12.2022 - Current

Chef

Fantails Childcare Silverdale
08.2022 - 09.2023

North shore hospital cook kitchen assistant

North shore hospital
01.2018 - 05.2022

01.2011 - 01.2018

01.2008 - 01.2010

Blue Cat Chezneys Bar restaurant
01.2005 - 01.2007

Head Chef

Flix restaurant Auckland
01.2002 - 01.2005

Sales Consultant

Replay Store
06.2000 - 12.2001

Sales Consultant

Levi’s Jeans
05.1998 - 02.2000

Bachelor of Arts -

School of Design And Arts Bosnia And Herzegovina
Cica Milicevic