Cindy Kennedy

I currently work at Holcim as Area Sales Manager covering from Taupo to Coromandel, with 6 plants and 11 direct reports. I have executed proven strategies to hit sales quota and help the company achieve KPI's and budgets, built lasting relationships with clients, while fostering a positive work environment and mutual support among team members.

• Managed tender and quotation processes for various projects.
• Oversaw daily operations for team comprising 11 individuals.
• Managed portfolios of current clients.
• Facilitated strategic growth initiatives.
• Utilized CRM and SAP for efficient data management.
• Handled monthly financial reporting and budgeting processes.

Joined Carpet Court as Sales Manager after being recruited.

• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Managed insurance claims efficiently, through the portal with various different insurance companies.
• Maintained job bookings efficiently, managed contractor schedules and task allocations.
• Conducted tendering processes for various commercial projects and prepared quotes for GHB project proposals.

Returned to Tauranga and commenced duties as Sales Representative.

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
• Utilized CRM software to manage client information, track leads, and monitor sales progress.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Set and achieved company defined sales goals.
• Contributed to team objectives in fast-paced environment.

Re-entered workforce as Sales Representative after maternity leave.

• Onsite measuring and planning of projects
• Increased sales revenue by identifying and targeting high-potential accounts.
• Negotiated prices, terms of sales and service agreements.
• Set and achieved company defined sales goals.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Operations management of bookings and contractors

My role within Fisher Foods was broad covering sales and operations through to processing and procurement.

• Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
• Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
• Negotiated prices, terms of sales and service agreements.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Built diverse and consistent sales portfolio.
• Demonstrated strong organizational and time management skills while managing multiple projects.