Citroen Khammun
Nelson ,Nelson
Summary
Friendly and customer-focused with a background in hospitality and service, I’m excited to step into retail and grow my skills. I love helping people, solving problems, and creating great experiences. Adaptable and eager to learn, I’m ready to bring my energy and enthusiasm to Spark.
Overview
8
8
years of professional experience
Work History
Warehouse Assistant
Bidfood
04.2024 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
Customer Service
Teaology
01.2022 - 02.2024
- Managed daily operations, including ordering and checking stock, answering calls, and handling cash transactions.
- Handled customer inquiries and provided friendly, efficient service.
- Assisted in event scheduling, setup, and execution for a seamless customer experience.
- Opened and closed the store, ensuring smooth operations and accurate cash handling.
- Resolved customer concerns promptly, ensuring satisfaction and a positive experience.
- Worked well both independently and in a team, offering support and collaboration.
- Strong verbal and written communication skills, fostering clear and professional interactions.
- Committed to continuous learning and self-improvement to enhance service quality.
Front of House Employee
Commi
02.2020 - 12.2021
- Provided attentive customer service, addressing inquiries promptly to enhance guest satisfaction.
- Maintained a clean, welcoming environment, ensuring a positive and comfortable experience for customers.
- Assisted with menu updates, ensuring accurate descriptions and effectively promoting specials.
- Contributed to team efficiency by proactively completing side tasks and supporting colleagues.
- Developed strong verbal communication skills, engaging with customers and handling requests professionally.
- Demonstrated adaptability in a fast-paced environment, balancing multiple responsibilities effectively.
- Fostered a positive team dynamic, working collaboratively to deliver exceptional service.
Kitchen Assistant
Nahm
01.2017 - 03.2020
- Maintained a clean and organized work environment, ensuring hygiene and efficiency.
- Managed multiple tasks under pressure, demonstrating adaptability and strong problem-solving skills.
- Assisted in daily operations by preparing ingredients, organizing supplies, and supporting team members.
- Delivered excellent teamwork and communication, collaborating effectively in a fast-paced setting.
- Provided quality service by ensuring smooth operations and attention to detail.
- Developed strong task prioritization skills, balancing responsibilities efficiently.
- Demonstrated a positive attitude and willingness to learn, contributing to a productive work environment.
Education
Nelson College
11.2020
Skills
- Customer Service & Sales
- Verbal and Written Communication
- Adaptability & Problem-Solving
- Team Collaboration & Leadership
- Task Prioritization & Multitasking
- Goal Setting & Target Achievement
- Negotiation & Persuasion
- Positive Attitude & Resilience
Timeline
Warehouse Assistant
Bidfood
04.2024 - Current
Customer Service
Teaology
01.2022 - 02.2024
Front of House Employee
Commi
02.2020 - 12.2021
Kitchen Assistant
Nahm
01.2017 - 03.2020
Nelson College
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