Summary
Overview
Work History
Education
References
Hobbies and Interests
Personal Information
Community Experience
Timeline
Generic

Claire Benham

Auckland City,New Zealand

Summary

Confident and multi talented Senior Project Coordinator successful at taking on diverse projects tasks. Hands on and anlytical problem solver skills. Extensive expertise in IT focused progammes and projects across global diverse industries, including professional services, health, manufacturing and finance. Known for a methodical approach, flexibility and enthusiasm in tackling challenges and responsibilities.

Overview

17
17
years of professional experience

Work History

Project Coordinator (Contractor)

Fonterra
11.2020 - Current
  • Collaborated with cross-functional teams to support the delivery of large-scale programs and projects.
  • Hands on experience supporting and coordinating with RFP selection process
  • Preparing and coordinating meeting packs for Leadership forums including Executive Steering Committees and documenting detailed minutes
  • Analysis and reconciliation of financials budgets exceeding $16m+ and carrying out month end activities, raising PO’s etc
  • Managing timesheets and project recharges, investigating discrepancies to maintain financial accuracy
  • Oversee all aspects of both internal and vendor onboarding, ensuring smooth integration and compliance
  • Plan, track and monitor status reports, risks / issues and keeping reporting systems updated
  • Review and refine content and identify improvements to maximise efficiencies
  • Work closely with PMO and support effectively championing practices and principles
  • Organising wide range of workshops and project events, including venue selection, catering and travel requirements
  • Create and manage project sites on SharePoint and Teams, facilitating efficient document storage and project collaboration
  • Working alongside Change Management team to manage extensive distribution lists and keeping stakeholders informed and engaged through the project lifecycle
  • Build and maintaining strong vendor relationships
  • Liaising with vendors, project team members and key stakeholders to ensure smooth project delivery
  • Provide support to the project team and wider PC community

Programme Coordinator (Contractor)

Kiwibank
03.2020 - 11.2020
  • Arranging a variety of teleconferences, meetings and workshops, including diary management of executive member
  • Co-ordinating of steering committee meeting packs and taking minutes
  • Identifying, recording and tracking resulting actions
  • Facilitating of risks and issues for the Programme and workstreams, including carrying out regularly reporting to identifying hygiene gaps
  • Working closely alongside EPMO to ensure adherence to Kiwibank governance and compliance processes (KDLC) within the programme and pro-actively providing feedback on improvements to internal processes
  • Providing support to external Assurance bodies and resulting actions, tracking to resolution
  • Supporting the programme and workstreams transition from legacy system into PPM tool (Project Portfolio Management)
  • Raising PO’s, working with Finance Team for tracking and submission of financial forecasts
  • Ensuring the completion of timesheets are submitted on time (Agresso)
  • Setting up and management of programme share point site
  • Play a pivotal role in ensuring the smooth running of the day to day project activities

Programme Coordinator (Contractor)

Bank of New Zealand
07.2019 - 03.2020
  • Organising meetings, including coordination of meeting packs, taking minutes at Steering Committees and Executive Leadership meetings and following up of actions
  • Raising purchase orders (SAP), tracking of invoices / expenses and financial budgets / reconciliation & forecasting (Primavera)
  • Working across multiple projects including both BAU initiatives and industry compliance projects
  • Coordinating reporting deliverables within specified timelines
  • Reviewing and maintaining risks and issues logs
  • Production of regular Project status and dashboard reports (Sentient)
  • Supporting UAT workstream to monitor and track close out of UAT defects
  • Supporting change management team in organising training sessions
  • Setting up and maintaining distribution lists and ad hoc tasks as required
  • Setting up and managing stand up digital planner boards, working closely with the business to support timely delivery of outputs
  • Using Confluence to manage and track actions
  • Liaising with third party vendors as required

Project Coordinator (Contractor)

Fonterra
09.2017 - 07.2019
  • Key responsibility of managing, analysing and reconciling the project financials (complex excel pack), including forecasting and providing month-end reporting to the business
  • Raising POs and organising the processing of invoices (in SAP) and ensuring scheduled payments are met on time
  • Coding and approval of expenses (Fraedom)
  • Reconciliation of staff timesheets (Clarity/CaPPM) and journals in SAP
  • Responsible for individual streams of work, working closing with technical build teams
  • Coordinate and organising high volume of day to day meetings / workshops, including recording, distribution and tracking of actions until completion
  • Administration and maintenance of the risks, issues, dependency, change registers and escalating to appropriate teams
  • Working closely with the PMO for project reporting (CaPPM) and providing input / feedback to support streamlining of processes
  • Supporting the change management team in identifying and prioritising impacted stakeholders and communicating across global teams
  • Co-ordinating multiple engagement, business education and training sessions through to go live
  • Reviewing and providing input into communications, keeping the stakeholder portal up-to-date and tracking of stakeholder questions
  • Post go live, the tracking and reporting of defects during ELS (Early Life Support)
  • Maintaining Project SharePoint site and supporting the on-boarding of new staff

Project/Programme Coordinator (Contractor)

Spark New Zealand
07.2016 - 08.2017

Project Administrator (Fixed Term Contract)

Heartland Bank
10.2014 - 07.2016

Project Coordinator (Contractor)

Counties Manukau DHB
10.2012 - 09.2014

Project Manager / Business Analyst

PricewaterhouseCoopers (PwC)
04.2008 - 08.2012

Education

APMG Change Management Foundation -

04.2021

SCRUM Master -

02.2019

AgilePM Foundation -

01.2019

Prince 2 Foundation and Practitioner -

02.2014

References

Available upon request

Hobbies and Interests

  • Cooking
  • Home Improvements
  • Pickle Ball
  • Road Trips

Personal Information

  • Nationality: British
  • Visa Status: New Zealand Citizen

Community Experience

  • Volunteer / Fostering, WISCA (Waiheke Island Society for the Care of Animals), Active volunteer and fostering cats, contributing to their welfare.
  • Special Constable, British Metropolitan Police, Demonstrating commitment to public service and community safety.

Timeline

Project Coordinator (Contractor)

Fonterra
11.2020 - Current

Programme Coordinator (Contractor)

Kiwibank
03.2020 - 11.2020

Programme Coordinator (Contractor)

Bank of New Zealand
07.2019 - 03.2020

Project Coordinator (Contractor)

Fonterra
09.2017 - 07.2019

Project/Programme Coordinator (Contractor)

Spark New Zealand
07.2016 - 08.2017

Project Administrator (Fixed Term Contract)

Heartland Bank
10.2014 - 07.2016

Project Coordinator (Contractor)

Counties Manukau DHB
10.2012 - 09.2014

Project Manager / Business Analyst

PricewaterhouseCoopers (PwC)
04.2008 - 08.2012

APMG Change Management Foundation -

SCRUM Master -

AgilePM Foundation -

Prince 2 Foundation and Practitioner -

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Claire Benham