Claire Elizabeth Reynolds
Dunedin,New Zealand
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
29
29
years of professional experience
Work History
Community Social Care Worker
Tusla - Roselawn Duty Social Work Department, Dublin, Ireland.
09.2014
- Main areas of responsibilities
- Initial assessment of child’s needs and any safety risks
- Working with families to develop a family support/safety plan
- Working with community services to providing support and help to children and their families.
- 3-month secondment
Tusla - National Special Care Services; Ballydowd Special Care, Unit Ireland
06.2014
- Main areas of responsibility
- To participate and assist colleagues in the delivery of care to young people as part of a team
- To promote the rights, participation, and partnership of the young people in Ballydowd so that quality of care is dignified and just
- To insure appropriate recreational activities are arranged planned and safely facilitated for young people
- 3-month secondment
Site Manager, Tamariki and Whānau Services
Oranga Tamariki: Ōtepoti
07.2022 - Current
- Role objectives: To build and lead a high performing team to deliver high quality proactive care and protection services to families
- Main areas of responsibility:
- Manage and monitor the sites financial, staffing and asset resources to maximise performance
- Implement and embed nationally agreed protocols, processes and systems
- Build and enhance a culture of quality practice
- Identify any organisational risk and take action to minimise
- Build and maintain effective relationships with partner agencies, NGO’s, community groups and contracted service providers.
Caregiver Recruitment and Support Manager: East Coast
Oranga Tamariki
02.2019 - 06.2022
- Role objectives: To lead and implement the Caregiver Recruitment and Support and wider Oranga Tamariki strategy by
- Leading a regionally based Caregiver Recruitment and Support Team to ensure all key all caregiver recruitment and support functions are managed effectively and consistently
- Ensuring that the caregiver journey from enquiry and application through to off boarding is excellent and timely, meets all legislation and organisational requirements.
Care and Protection Social Worker and Caregiver Liaison Social Worker
Oranga Tamariki: Napier
07.2017 - 02.2019
Community Social Worker
Stand Children Services Tū Māia Whānau
06.2015 - 06.2017
- Role objective: To strengthen resilience and enable transformation in the lives of the children and families.
- Intensive child and family assessments
- Information gathering and analysis
- Intervention planning, facilitation and planning
- Child centred, family focused collaboration with schools and professionals
- Accessing wrap around services, residential, education, social and health
- Working with families to support change in everyday life
- Networking and building relationships with community social services
- Non Crisis Intervention trainer Eastcoast Stand
Coordinator / Team Leader
Tusla - National Special Care Services; Crannog Nua; Ireland
08.2004 - 04.2015
- Main areas of responsibility:
- Providing care for 12 to 18-year-olds with mild to severe behavioural issues.
- Effective planning, preparation and use of staff and financial resources.
- Proactive and responsive care services to young people using a relationship and rights-based approach.
- Motivating and leading a team utilising individual strengths and providing practice guidance.
- Practice supervisor for trainee’s/students
- Children’s rights and participation advocate for the centre, liaison person with the Irish Young People in Care Association.
- To prepare written reports for reviews, case conferences, court reports and assist in the development and implementation of care plans.
Social Care Worker – Shift Leader
Tusla - Mid-Western Health Board, Coovagh House Special Care Unit, Ireland
12.2003 - 08.2004
- Main areas of responsibility
- To prepare and guide team delivery of care to 5 young people aged 11-17 years
- To promote the rights, participation, and partnership of the young people in Coovagh House so that quality of care is dignified and just
- To prepare written reports for reviews and case conferences and assist in the implementation of care plans.
- Temporary contract only
Programme Coordinator
Waimokoia Residential School, New Zealand
01.2002 - 11.2003
- Reason for leaving: Left to travel overseas
Residential Social Worker
The Department of Child Youth and Family, Epuni Care and Protection Secure Unit; New Zealand
06.2001 - 01.2002
- Reason for leaving: Promotion to Coordinator / Team Leader position
Residential Social Worker
New Zealand Foundation for Child and Family Health and Development
06.1997 - 06.2001
- Reason for Leaving: Career Growth
Education
Masters of Applied Social Work -
Massey University
12.2020
Bachelor of Arts (Honours) - Social Care
10.2010
Bachelor of Arts - Social Care Practice
06.2009
Certificate - Teacher’s Aide
10.2000
Diploma - Leisure Studies
11.1994
Certificate - Recreation and Sport
11.1993
Skills
- Elderly care
- Youth engagement
- Family support
- Disability services
Accomplishments
- Supervised team of [Number] staff members.
Timeline
Site Manager, Tamariki and Whānau Services
Oranga Tamariki: Ōtepoti
07.2022 - Current
Caregiver Recruitment and Support Manager: East Coast
Oranga Tamariki
02.2019 - 06.2022
Care and Protection Social Worker and Caregiver Liaison Social Worker
Oranga Tamariki: Napier
07.2017 - 02.2019
Community Social Worker
Stand Children Services Tū Māia Whānau
06.2015 - 06.2017
Community Social Care Worker
Tusla - Roselawn Duty Social Work Department, Dublin, Ireland.
09.2014
Tusla - National Special Care Services; Ballydowd Special Care, Unit Ireland
06.2014
Coordinator / Team Leader
Tusla - National Special Care Services; Crannog Nua; Ireland
08.2004 - 04.2015
Social Care Worker – Shift Leader
Tusla - Mid-Western Health Board, Coovagh House Special Care Unit, Ireland
12.2003 - 08.2004
Programme Coordinator
Waimokoia Residential School, New Zealand
01.2002 - 11.2003
Residential Social Worker
The Department of Child Youth and Family, Epuni Care and Protection Secure Unit; New Zealand
06.2001 - 01.2002
Residential Social Worker
New Zealand Foundation for Child and Family Health and Development
06.1997 - 06.2001
Bachelor of Arts (Honours) - Social Care
Bachelor of Arts - Social Care Practice
Certificate - Teacher’s Aide
Diploma - Leisure Studies
Certificate - Recreation and Sport
Masters of Applied Social Work -
Massey University