Claire Iredale

• Invited to return for short contract during staff changeover period.
• Refactored API automation suite after development structure change.
• Identified bugs and issues within system and applied troubleshooting techniques to mitigation risks.
• Fixed identified issues to improve workflows.
• Created successful test scripts to manage API automated feature testing.
• Worked closely with different departments to develop innovative solutions to functionality issues.
• Optimized and documented test cases to maximize success of manual software testing.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.

• Completed 6 month contract for testing of Web E-Commerce and warehouse/packing Applications for offshore Pharmaceutical company.
• Manual testing, and maintained existing web automation suite.
• Built full coverage API automation suite including architecture, implemented in Postman, and documented run procedure and resources for knowledge attrition.
• Pre-requests, dynamic parameters and passing data between requests.
• Javascript, Chai library, node.js.
• Running API tests directly in Swagger.
• RFID application testing and support for pacific island packing line.
• Database checks to verify fixes and expected test case results.
• Worked within team of front and back end developers in Kanban environment with daily Standups.

• Worked across multiple Agile development teams in Web, Applications, and Business Insights databases. QA for up to 7 developers at any one time.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Met with quality assurance, developers and project managers to assess scope and sequence of project via daily stand up meetings, desk checks and retrospectives in Agile workflow environment.
• Collaborated with product owners to stay current on intended functionality.
• Created successful test scripts using jScript in TestComplete to manage automated feature testing.
• Continuous integration deployment using MS Azure, Octopus Deploy and GitKraken.
• Input test results to relational database management software (Atlassian - Jira) for use in metadata compilation, study and consultation in future test design.
• Reviewed all test cases and test scripts for quality and identified additional areas to review among QA team members.
• Established standard and framework for test scripting within "Core" Applications, which required analysis and streamlining of complex requirements into comprehensive test framework.
• Tools and Languages:

Smartbear (QAComplete, TestComplete, CrossBrowserTesting), Postman, MS SQL Server, Flamerobin, Atlassian Suite (Confluence, Jira), Tempo, GitKraken, Swagger, Octopus Deploy, Azure, Power BI, jScript, Cucumber, MySql.

• Established company, IP, branding, website, factory and operations through to successful private sale of continuing business.
• Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Represented organization at industry conferences and events, including consulting on establishing DSA (Distilled Spirits Aotearoa), New Zealand's first independent spirits society to lobby government.
• Formulated and executed strategic initiatives to improve product offerings.
• Analyzed industry trends and tracked competitor activities to inform decision making.
• Collaborated with legal, accounting, government and other professional teams to review and maintain compliance with regulations.
• Reduced operational risks while organizing data to forecast performance trends.
• Maintained P&L and shouldered corporate fiscal responsibility.
• Won multiple awards, Silver and Bronze, for product quality at NZ Spirit Awards 2019.
• Awarded winner of Chorus Entrepreneur Scholarship 2017.

• Evolving role contributed to company moving from early startup phase (6 staff), through to medium level enterprise.
• Responsible for research, recommendation and migration of company data from applications across to cloud based solutions (Unfuddle to Jira, MYOB to Xero, Email support to Zendesk, Spreadsheets to Testrail).
• Assisted team with development of web-based SaaS in Agile environment. Working closely with different departments to develop innovative solutions to functionality issues.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches and regression suites.
• Collaborated with product owners to stay current on intended functionality.
• Evaluated function, performance and design compliance of every product and integration against design standards and customer needs.
• Completed in-depth usability testing on Windows, Android and iOS mobile devices.
• Supported Customer Success team with time-sensitive ad hoc testing and troubleshooting with end-users and development teams to reproduce, investigate and debug software.
• Collaborated with DevOps to build QA team of 4 testers, including commencement of automated testing.
• Wrote technical documentation with deep product knowledge and assisted colleagues with legacy knowledge, to also expedite new team member training. Included successfully training 3 new QA team members in 2016.
• Gathered data on 3rd party and internal integration issues and vulnerabilities, reported findings and recommended improvements. Worked with local and international 3rd parties on resolutions.
• Checked configuration files and logs, interpretation of xml, html, API developer toolkits and data to uncover root causes of problems.
• Tools:

Atlassian (Jira, Confluence) Testrail, Zendesk, Unfuddle, Postman, Github, Bitbucket, Swagger, Visual Studio, Mac and PC, Google suite, Xero, Browserstack, Manymo, InVision, Communication tools (eg. Slack, Zoom, Join.me, Appear.in), Pendo, Tettra, TalentLMS. Integrations such as MS Docs, Astute Payroll, Xero, LinkedIn, VideoMyJob, Over 200 Job Boards.

• Treated over 600 clients with acute and chronic illnesses with supplements, medicines and lifestyle adjustments.
• Oversaw efficiency-driven practice centred around evidence-based medicine.
• Consulted with other health professionals to provide optimal patient care, referring patients to traditional health care professionals as necessary.
• Passionate about learning and committed to continual improvement.
• Association Memberships: ATMS - 23689