Claire Johnston
Darfield,Canterbury
Summary
Dynamic and self-motivated professional with extensive experience as a driver and trainer in various driving roles. Proven track record in safe driving practices and exceptional customer service. Adept at operating complex vehicle systems and ensuring compliance with safety regulations, consistently delivering high-quality service and maintaining a clean driving record.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Owner Driver / Contract Driver
Self Employed
06.2019 - Current
- Owned and Operated units with Major NZ freight company
- Maintained a clean driving record while adhering to company policies and regulations for transportation of general freight safely.
- Maintained daily, legible log book and submitted corresponding documents. Using Freight scanner and company software
- Inspected trucks for malfunctions and daily safety checks up to date RUC and COF's , servicing and liaising with workshops when needed.
- South Island Floating line haul driver
- Good geographical knowledge of the South Island.
- Great time management meeting precise unload times in different locations.
- Loading and Unloading Linehaul units and making sure secured safely for travel.
- Invoicing and wages on Zero software liaising with accountant when necessary.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Contract driving also floating the South Island
- All aspects of owning a small business and small crew of staff.
Milk Tanker Driver / Driver Trainer
Hilton Haulage Transport
05.2013 - 08.2017
- Loaded and unloaded hazardous materials safely, following strict guidelines for proper handling techniques.
- Navigated routes effectively by utilizing GPS technology and map-reading skills, minimizing travel time, permitted routes and fuel costs.
- Completed incident reports for damages, accidents and other notable activities.
- Conducted regular maintenance checks on vehicle systems, identifying potential issues before they became critical problems.
- Driver Trainer for new tanker drivers on safe driving practices, On Farm collection and unloading procedures all aspects of Health and Safety, Milk testing.
- Signing drivers off to confidently work solo.
- Working on Roster shifts, 3 days, 3 Nights and 3 days off.
Truck Driver
Toll Logistics
06.2008 - 05.2013
- Operated Western Star with B train trailers carting General Freight mainly around Canterbury.
- Maintained a clean driving record while adhering to company policies and CVIU regulations for safe Transport of General Freight.
- Maintained daily, legible log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Truck Driver
Road Metals Co Limited
02.2006 - 06.2008
- Operated Volvo Tipper delivering Gravel around Canterbury
- Maintained a clean driving record while adhering to company Policies
- Spreading Gravel
- Assisting in transportation of mobile crushing units
- Greasing and Maintaining truck
Weighbridge Office Manager
Road Metals Co Limited
02.2000 - 02.2006
- All aspects of weighbridge use, Taring and weighing of trucks with incoming and out going loads.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Used accounting software to reconcile accounts, track income, Importing accurate information from weighbridge software to accounting software to generate Invoices.
- Made outbound calls to customers to discuss and resolve account needs, payment of overdue accounts.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
- Quoting gravel and truck hire around Canterbury.
- Dispatching truck and Trailer units and coordinating and Liaising with drivers to ensure correct destination and product.
- Provided High level of customer service.
- Working with Quarry Manager to main Health and Saftey practices were implemented and updating ISO 9003 Manual and yearly Audit's.
Education
Burnside High School
Christchurch Skills
- Safe driving
- Strong work ethic
- Self-motivation and disciplined
- Safe driving practices
- Dependable and reliable
- Licences 1,2,3,4,5,F,DG
- Can operate Road Ranger gear boxes
- Excellent customer service skill's
Languages
English
Full Professional
Interests
Living in Rural Canterbury on a small life style block my self and Family and numerous animals share a love the out doors,
I am Mother to my now 19 year old daughter we share a strong interest in Horses and both have a passion for eventing and Hunting we have travelled alot on New Zealand competing in various events
Timeline
Owner Driver / Contract Driver
Self Employed
06.2019 - Current
Milk Tanker Driver / Driver Trainer
Hilton Haulage Transport
05.2013 - 08.2017
Truck Driver
Toll Logistics
06.2008 - 05.2013
Truck Driver
Road Metals Co Limited
02.2006 - 06.2008
Weighbridge Office Manager
Road Metals Co Limited
02.2000 - 02.2006
Burnside High School
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