CLAIRE LINTHWAITE

After 11 years running this creative small business it is now in the process of closing down.

Being the maker, the marketer, the teacher & supplier of parts, this small custom made lampshade making business has given me a creative outlet and has most recently operated from home.

• Managed front desk operations in a high-volume practice, ensuring efficient patient greetings and enrollments.
  Processed ACC and insurance claims, maintaining compliance with industry standards.
  Handled payment processing and invoicing, achieving accurate account reconciliations.
  Updated social media and website content to enhance online presence and engagement.
  Ordered medical supplies to ensure uninterrupted practice operations.
  Utilized MyPractice and Medtech Evolution systems for streamlined online medical management.

• Rewarding part time local role working alongside primary school teachers in year 2-3 juniors. One on one and group reading practise and phonetics work for higher needs children and supervising groups at play and school work as well as administrative duties.

• Short term contract only home based role administering charity's membership and donations. Dealing with enquiries by phone and email, reconciling accounts, assisting with marketing campaigns and fundraising functions, updating member and donor database.

• Working alone and sometimes as part of small gardening team. This was a flexible and enjoyable role I undertook while seeking a more appropriate administrative part time position locally, supplementing my small home business income.

• Covering of reception and general admin/booking services while permanent staff away overseas. Also included ACC claims. Learned new skills quickly and with ease. Learned online booking & ACC system.

• Coordinated communication for NZ and overseas Speech Language Therapists regarding membership inquiries.
  Managed email queries, ensuring prompt responses to member concerns.
  Updated membership database and website to reflect current information.
  Provided administrative support for small Executive Committee and conference organization.
  Oversaw invoicing process for membership fees, maintaining accurate financial records.
  Handled overseas enquiries, facilitating international member support and resources.
  Managed resource library, ensuring easy access to relevant materials for members.
  Created, proofread, and edited papers for regular updates, website content, and scientific journals.

• Office Manager administering all Kindergarten office requirements, reporting to the Head Teacher for family enrolments, compiling reports and presentations, updating and renewing child folders, ordering of stationery, administering family donations and generally helping out in all regards to support teaching staff where necessary.

• UK National Trust, 2014, Holiday Home Manager.
• Weeding Women, 2009-10, Gardening Contractor, Waihi.
• WTS, 2006-08, Office Manager. Auckland
• RNZFB, 2002-03 Text Editor Manager , Auckland
• Enigma Publishing, 2001 Website editor, Auckland AFFCO NZ, 2000 Executive Assistant Auckland
• Candle Services UK, 1998-00 PA, UK
• Corona Packaging UK, 1996-98 Junior Production Manager