Claire Mckinnon
Auckland
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Budget Advisor
Otahuhu Home Budgeting Services
Auckland
01.2021 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Receptionist
Otahuhu Home Budgeting Services
Auckland
01.2021 - 12.2021
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Received and routed business correspondence to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Scheduled and confirmed appointments and meetings for senior management team.
- Resolved customer problems and complaints.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Volunteer
Family Salvation Army
, NSW
01.2018 - 04.2019
- Obtained and processed charitable donations to those in need.
- Exhibited excellent communications and customer service relations skills.
- Maintained clean, neat and operational facilities to serve program needs.
- Coordinated services for emergency housing, job and food assistance.
- Worked in all areas of the operation of the Op shop.
Education
Liquor Controller License Certificate
NZ Food And Wine
Auckland2019
Diploma Level 6 in Art And Design
Toi Ohomai Institute of Technology
Mokoia, TKI2013
Computing, Communications And Technology Level 4
Toi Ohomai Institute of Technology
Mokoia, TKI2011
Skills
- Budget support
- Cost reduction and budgeting
- Advisory
- Verbal and Written Communication
- Understanding Customer Needs
- Multitasking and Prioritization
- Data Entry and Maintenance
- Courteous with Strong Service Mindset
- Patient and Empathetic
References
Available on Request
Timeline
Budget Advisor
Otahuhu Home Budgeting Services
01.2021 - 12.2021
Receptionist
Otahuhu Home Budgeting Services
01.2021 - 12.2021
Volunteer
Family Salvation Army
01.2018 - 04.2019
Liquor Controller License Certificate
NZ Food And Wine
Diploma Level 6 in Art And Design
Toi Ohomai Institute of Technology
Computing, Communications And Technology Level 4
Toi Ohomai Institute of Technology