Summary
Work History
Education
Skills
Timeline
Generic
Claire O'Donnell

Claire O'Donnell

Manurewa,AUK

Summary

Hygiene Service Technician with Rentokil Initial, recognized for enhancing client retention through meticulous hygiene maintenance and exceptional attention to detail coupled with strong teamwork skills, led to improved customer satisfaction and efficient service delivery across multiple locations.

Work History

Hygiene Service Technician

Rentokil Initial
11.2019 - 07.2025
  • Acted as a brand ambassador by upholding high standards of professionalism and representing the company positively in all interactions with clients and colleagues.
  • Increased client retention with exceptional attention to detail in all aspects of hygiene maintenance.
  • Provided comprehensive training for new hires, fostering a culture of teamwork and professionalism.
  • Conducted regular inspections to ensure compliance with industry standards and client requirements.
  • Enhanced customer satisfaction by providing timely and thorough cleaning services in commercial spaces.
  • Served as a trusted advisor on best practices for maintaining optimal hygiene levels within various industries.
  • Improved workplace safety by identifying potential hazards and promptly addressing them.
  • Efficiently managed scheduling and route planning, ensuring punctual service delivery across multiple locations daily.
  • Regularly participated in team meetings to share best practices among peers, fostering collaboration and continuous improvement efforts within the department.
  • Addressed customer concerns promptly and effectively, resolving issues to maintain lasting professional relationships.
  • Consistently exceeded performance goals by prioritizing tasks effectively and managing time efficiently during each shift.

Residential House Cleaner

Private Employers
11.2014 - 10.2019
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Transported food items from storage areas to kitchen for prepping.

Kitchen Hand

Turkish Cafe & Lounge
07.2006 - 01.2007
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Transported food items from storage areas to kitchen for prepping.

Housekeeping Room Attendant

Sebel Suites
08.2005 - 06.2006
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

Education

Waitakare Collage
Auckland, AUK

NZQA Level 4 - Beautician

Cut Above Academy
Auckland, AUK
11.2009

Skills

  • Chemical handling
  • Hazardous waste management
  • Biohazard disposal
  • Hazard identification
  • Safety training
  • Incident reporting
  • Teamwork
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Multitasking
  • Team collaboration
  • Active listening
  • Team building
  • Self motivation
  • Professionalism

Timeline

Hygiene Service Technician

Rentokil Initial
11.2019 - 07.2025

Residential House Cleaner

Private Employers
11.2014 - 10.2019

Kitchen Hand

Turkish Cafe & Lounge
07.2006 - 01.2007

Housekeeping Room Attendant

Sebel Suites
08.2005 - 06.2006

Waitakare Collage

NZQA Level 4 - Beautician

Cut Above Academy
Claire O'Donnell